Accounts Receivable & Billing Specialist

Brief Description About the Role We are seeking an Accounts Receivable & Billing Specialist to support accurate customer invoicing, maintain accounts receivable records, assist with collections, and reconcile customer balances. In this full-time Finance / Accounting role, you will review sales orders, contracts, pricing, and supporting documentation; resolve billing and payment discrepancies; and collaborate across departments to support accurate balances and healthy cash flow. What You’ll Do Billing and Invoicing Create and issue accurate customer invoices in a timely manner. Verify sales orders, contracts, pricing, billing terms, and supporting documentation before invoice release. Manage recurring billing schedules and maintain organized billing records. Prepare Time & Material billings, AIA billings, and invoices using customer-required forms. Identify and resolve incomplete documentation, pricing discrepancies, and other billing issues. Accounts Receivable and Collections Research unapplied or misapplied payments and maintain accurate payment records. Reconcile accounts receivable records and customer balances, investigating and resolving discrepancies. Monitor aging reports and overdue accounts; follow up consistently on past-due invoices. Arrange payment plans when appropriate and document collection activity and customer commitments. Investigate billing disputes and work toward timely, constructive resolution while maintaining positive customer relationships. Reporting and Analysis Prepare and review accounts receivable reports, including aging balances and collection activity. Monitor collection rates, recurring issues, and significant account changes. Provide management with accurate, timely information regarding cash flow, outstanding balances, and receivables trends. Cross-Functional Support and Compliance Partner with sales, finance, and customer service teams to resolve account and billing discrepancies. Maintain complete and accurate records in accordance with established procedures and applicable accounting standards. Support month-end and year-end close activities related to billing and accounts receivable. Communicate clearly and professionally with customers and internal stakeholders. What You’ll Bring High school diploma or equivalent required; associate degree in accounting, finance, business, or a related field preferred. Previous experience in billing, accounts receivable, collections, or a related accounting function preferred. Working knowledge of invoicing, payment application, account reconciliation, and aging reports. Experience with Time & Material and AIA billing is preferred. Proficiency with Microsoft Excel and accounting or enterprise resource planning systems. Skills for Success Strong attention to detail, accuracy, and follow-through. Effective organization and time-management skills with the ability to manage recurring deadlines. Professional written and verbal communication skills. Sound judgment, problem-solving ability, and a customer-focused approach. Ability to handle confidential financial information responsibly and collaborate across functions. Work Environment You will regularly use a computer and standard office systems, work with detailed financial information, and manage multiple priorities and recurring deadlines. Responsibilities may evolve with business needs. Position Details Location: Kingsport, TN Work arrangement: On-site We Offer Our Employees Medical, Dental Vision STD LTD Group Life Accidental Death and Dismemberment Voluntary Life 401k plan with Co. match. Supplemental options: Accident plan, Critical Illness plan, Whole life insurance, FSA. Physical Profile Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job’s functions are sedentary but may require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 20 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. This role routinely uses standard office equipment such as computers/printers/scanners/fax machines, phones, filing cabinets, etc. Employees must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver’s license and have the ability to travel to various locations at times for various reasons. T E C Industrial is a Drug-Free, E-Verify, Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr Comfort Systems USA