Retail Cosmetics Sales Associate, Medford Rogue Valley - Flex

Macy’s is more than just a store. A story about innovations and customers and colleagues. As a Cosmetic Sales Flex Colleague - also known as a Beauty Advisor Flex - you are the trusted expert our customers turn to for all things beauty. and inspiring shopping experience that builds confidence and drives sales.

You’ll serve as both an educator and a beauty expert - offering expert advice, include makeup application and skincare recommendations. knowledge and ability to stay current on trends allow you to introduce customers Building grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals.

beauty, you’ll help every customer leave feeling confident, cared for, and wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. * Throughout the day, they maintain a shoppable space by recovering the floor merchandise moves. * customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. * honesty, care, and collaboration so we can better serve our customers and communities. * take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Flex Team Colleagues have minimum work requirements of 42 hours per quarter During 4th Fiscal Quarter (November - January) you will be required to change and minimum number of weekend shifts may be required.

Flexible availability, including days, evenings, weekends and holidays with Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English * Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and Responsible for acquiring new customers by opening credit accounts and Drive sales and client loyalty by maintaining an organized and shoppable participating in sales events, and staying up to date through ongoing training and vendor education * Meeting and surpassing daily sales goals by delivering exceptional service * Effectively use point-of-sale technology and digital tools to streamline At least 1 year of customer service or selling experience required

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Merchandise discounts * Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!