Mobility Equipment Technician

Position Overview The Mobility Equipment Technician plays a critical role in ensuring patients receive correct mobility equipment and replacement parts safely, accurately, and on time. Serving as a direct representative of Rehab Medical in patients’ homes and care settings, the technician provides professional delivery, setup, basic adjustments, service, and education on proper equipment use. Responsibilities Equipment Delivery, Service, and Repair Provide exceptional customer service and education during deliveries, service calls, pickups, and repairs according to manufacturer guidelines and patient needs. Maintain a professional appearance and demeanor while representing Rehab Medical in patients’ homes. Diagnose, troubleshoot, repair, and document equipment issues promptly and accurately. Complete all required paperwork and electronic documentation accurately and promptly; understand billing requirements, compliance guidelines, and patient signatures. Vehicle Management and Compliance Maintain a clean, organized, and safe company vehicle in compliance with company policies, accreditation standards, and regulatory requirements. Conduct routine vehicle inspections and audits to ensure readiness for daily operations. Follow safe driving procedures at all times. Communication and Team Collaboration Communicate effectively with office staff, operations teams, and corporate partners regarding delivery status, service issues, and schedule changes. Proactively report delays, patient concerns, or challenges that may impact delivery or service outcomes. Work collaboratively with teams to resolve issues and improve service quality. Assist in office and warehouse post or pre route as needed. Compensation Hourly Range: $18 – $28 per hour Compensation is based on experience, performance, and certifications. Advancement to ATP Support role. Required Qualifications High School Diploma or equivalent. Minimum of 2 years of experience delivering consumer or medical equipment (preferred). Mechanical aptitude with ability to troubleshoot, repair, and set up complex power chairs. Basic computer and communication skills. Excellent interpersonal and communication skills. Ability to interact effectively with patients while maintaining professionalism, respect, and confidentiality. Ability to work independently and manage multiple priorities with minimal supervision. Behaviors Enthusiastic : Shows intense and eager enjoyment and interest. Team Player : Works well as a member of a group. Motivated : Inspired to perform well by completing tasks and achieving goals. Proactive : Inspired to perform well by recognizing challenges and taking initiative. Self-Starter : Inspires to perform without outside help. Collaborative : Inspired to perform well by helping colleagues and contributing to team success. Education High School or better. Licenses & Certifications Driver's License. Benefits Structured Orientation & Mentorship Program. Employee Recognition & Wellness Initiatives. Leadership Development & Continuing Education. ATP Career Path with Clear Pay Increases and Certification Opportunities. Work with Purpose: Improve patient quality of life. We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Rehab Medical LLC