Phlebotomist

Job Description Summary Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). Responsibilities In compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect. In compliance with SOPs and FDA guidelines, perform venipuncture on donors to begin the pheresis process. Evaluate vein performance of the donor to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety. Ensure the donation process is efficient and make adjustments to create a positive donor experience. May educate new donors on the use of therapeutic products made from donated plasma, explain the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition and other relevant information. Ensure all donor questions are answered timely, accurately and professionally. Maintain alertness to any donor reactions and assist with reactions or notify appropriate staff. Use a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Respond to and resolve complex equipment alarms or donor issues. Troubleshoot equipment failures. Create incident documentation, remove and/or replace equipment as needed. Monitor donor flow on the donor floor to assure continuous turnover. Alert the Group Leader or Supervisor of donor flow issues. Collect arm samples or whole blood samples from donors for testing. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understand policies and procedures associated with hyper‑immune programs at the center, if applicable. Maintain a clean and efficient work environment, and ensure sufficient operating supplies and forms are available as needed. Follow all Health Safety & Environmental (HSE) and OSHA policies and procedures. Promote safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross‑trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job‑related duties as assigned. Education High school diploma or equivalent required. Experience Internal CSL Employees: Applicants must have successfully completed the CSL Plasma DST training. External candidates: Minimum 6 months’ experience as a phlebotomist; one year of experience is preferable. Minimum 12 months of experience in a medical or health care environment. Working Conditions Ability to complete routine forms or conduct routine oral communications. Ability to understand, remember and apply oral and/or written instructions. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of the time. Reach, bend, kneel and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast‑paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures and blood‑borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs. The expected base pay for this position at hiring is $18.68/hour - $20.39/hour. Individual base pay within this range is determined by qualifications, skill level, experience, competencies and other relevant factors. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit #J-18808-Ljbffr