Universal Banker II
Goebel Fixture Company
Job Category Retail Banking, Universal Banker, Sales Employee Type Exempt FT Non Officer Manage Others No Contact information Name Talent Acquisition Email View email address on click.appcast.io Description Join Our Team—Where Relationships, Service, and Community Matter At First Carolina Bank, our Universal Bankers are the heart of the customer experience. As a Universal Banker II , you'll build trusted relationships, deliver exceptional service, and help customers navigate their financial needs with confidence. Whether you're assisting with daily transactions, supporting branch operations, or connecting customers to the right banking solutions, you'll play an important role in strengthening both our customer relationships and our communities. If you enjoy helping others, building connections, and making a difference every day, this role offers meaningful work and opportunities for growth. Why You'll Love This Role You'll build lasting relationships with customers and become a trusted resource for their financial needs. You'll work in a collaborative, supportive branch environment where teamwork matters. You'll enjoy a variety of responsibilities that keep each day engaging and rewarding. You'll have opportunities to expand your banking knowledge and grow your career. You'll help customers achieve their financial goals while supporting the success of your branch and community. You'll be recognized for your service, professionalism, reliability, and commitment to excellence. This role is ideal for someone who enjoys working with people, values teamwork, and takes pride in providing exceptional customer service. Where You'll Spend Time Assisting customers in person, by phone, and through digital channels Processing deposits, withdrawals, loan payments, transfers, and other financial transactions Supporting account maintenance and servicing requests Assisting with branch operations, balancing activities, and documentation processing Helping customers enroll in and utilize online banking services Identifying customer needs and connecting them with appropriate banking products and services Partnering with branch teammates to create an outstanding customer experience Work is performed in a customer-focused environment where relationship building, collaboration, and service excellence are highly valued. What Makes You a Great Fit You genuinely enjoy helping people and building relationships. You are friendly, approachable, and professional. You communicate effectively and confidently with customers and teammates. You are dependable, patient, and service-oriented. You pay attention to detail and take pride in doing things right. You thrive in a collaborative team environment. You remain calm, organized, and adaptable in a fast-paced setting. You value integrity, accountability, and community involvement. What You'll Do (Highlights) Deliver exceptional customer service through every interaction Process customer transactions accurately and efficiently Maintain cash drawers and assist with balancing activities Support branch operations, including vault, ATM, and documentation responsibilities as needed Perform account maintenance and customer service functions Assist customers with digital banking products and services Educate customers about bank products and identify referral opportunities Support branch audits, compliance requirements, and operational controls Assist with training and supporting newer team members Contribute to a positive team culture and successful branch operations Qualifications Required High School Diploma or equivalent Minimum of 2 years of banking experience Strong customer service and relationship-building skills Relevant computer skills and technology proficiency Excellent verbal and written communication skills Ability to work accurately in a fast-paced environment Preferred JHA SilverLake experience Previous branch operations and cash-handling experience Experience identifying customer needs and making referrals Why Community Bankers Choose First Carolina Bank Banking is ultimately about people. At First Carolina Bank, you'll have the opportunity to build meaningful relationships, support your community, and make a positive impact in customers' lives every day. Whether you're helping someone achieve a financial goal, supporting a local business, or simply providing excellent service during an important moment, your work matters. Our core values guide everything we do: Enterprising – We proactively seek solutions that help our customers succeed. Intentional – We deliver service with care, accuracy, and accountability. Responsive – We act quickly and thoughtfully to support our customers and teammates. Considerate – We treat every customer and colleague with professionalism, respect, and genuine care. If you're passionate about building relationships, serving others, and making a difference in your community, you'll find a rewarding career at First Carolina Bank. Comprehensive medical, dental, and vision insurance Retirement savings plans with company match Paid time off and company-observed holidays Professional development and training opportunities Employee assistance programs Opportunities to serve and support our local communities This position requires adherence to Workplace Policies, Code of Conduct, privacy and information security standards, and all applicable Anti-Money Laundering, Bank Secrecy Act, and USA PATRIOT Act requirements. Employees are expected to operate within authorized limits, follow established controls, and actively support risk mitigation efforts to protect customers, colleagues, and the bank. #JoinOurTeam #UniversalBanker #RetailBanking #CommunityBanking #CustomerService #RelationshipBanking #BankingCareers #FinancialServices #CustomerExperience #FirstCarolinaBank #CareerGrowth #NowHiring Summary Position Purpose: This position is responsible for serving customers by managing information, financial transactions, and documents in an organized, efficient, and secure manner. Primary Responsibilities: Represent the Bank by assisting customers in a prompt, efficient, accurate, courteous, and professional manner in person, through the drive-thru, through email or written communication, and/or over the phone Assist with balancing discrepancies amongst Universal Banker Is Assist Branch Supervisor in maintaining vault cash, reports, and drawers Balance and service ATM (if applicable) Service Night Depository (if applicable) Ensure cash shipments and orders are placed on time Ensure teller line has adequate coverage, especially during short-staffed periods (lunch, vacation, unexpected absences, etc.) Assist with training/cross-training of Universal Banker I Assist Branch Supervisor in overseeing monthly branch audit schedule Accept checks and cash for deposit or withdrawal on savings and checking accounts Receive and accurately process payments for loans Transfer requested amounts between customer accounts Place holds on accounts according to the First Carolina Bank Teller Policy Process Cashier’s Checks, Stop Payments, and Wires as requested by customer Accurately balance cash drawer at end of day Answer customer questions and inquiries Perform maintenance on accounts upon customer request Enter credit card applications into CUE Enter merchant service referrals through the Axiom portal Verify customer documentation is completed accurately and sent to the appropriate department for processing Explain and promote bank products and services to customers Make customer referrals to Universal Banker III and gather requested documentation Set up and service existing and new online banking customers Sort incoming mail and process outgoing mail Assist other Universal Bankers, Branch Supervisor, Senior Banking Officer, Market Executive/President, and Loan Officers as needed Assist with other duties as assigned by senior management Authority, Impact, Risk: Official Check Authority Wire Signing Authority Check Cashing Authority Comply with all requirements, policies, and procedures of the Bank Secrecy Act (BSA) and attend all mandatory BSA training as needed for this position Complete all required compliance and regulatory training, not limited to BSA Building an understanding of the Silverlake system including online banking platform Key Relationships: Close partnership with Universal Banker IIIs, Branch Supervisor, Senior Banking Officer, and Market Executive/President Partnership with Managing Director – Retail Delivery, Product Management, & Marketing, Retail Operations Manager, and Retail Operations Specialist Routine interaction with other department heads across Operations, IT, Risk, Compliance, Legal, and Sales Managerial Accountability: Supervise Universal Banker Is if Branch Supervisor is unavailable Working Conditions: Ability to work in fast paced environment Excellent verbal and written communication skills Ability to work under tight deadlines Ability to operate information terminal and other standard office equipment Ability to foster a positive work environment Time Allocation: Assist with teller duties & balancing……….30% Veri fying and Scanning Documentation….10% Job Specifications: Position adheres to confidentiality policy, code of ethics and knowledge of Bank Secrecy Act and best practices and other pertinent Regulatory laws and regulations. Required: High School Diploma or equivalent At least 2 years of banking experience Preferred: Some college JHA Silverlake experience Understands and adheres to Workplace Policies, Code of Conduct, privacy, and information security guidelines.Understands and adheres to Anti-Money Laundering, Bank Secrecy Act, andCompliance withthe USA PATRIOT Act policies and procedures applicable to position, completing any supporting requirements within defined timeframes.Acts within authorized limits and delegated authorities and role applicable policies and procedures.Follows processes and controls to protect shareholder interests. Mitigates risk to the bank and customers by following all applicable security procedures. Equal Opportunity Employer including Veterans/Disabilities #J-18808-Ljbffr
- ...Universal Banker II As a Universal Banker II at M&F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker II processes and initiates various financial transactions for the bank customers and assists...SuggestedWork at office
- ...Job TitleRetail Banking, Universal Banker, SalesLocation2626 Glenwood Ave, Raleigh, NC, 27608, United StatesIndustryFinancial Services, Banking, Commercial BankingEmployee TypeExempt FT Non OfficerManagementManage Others NoExperienceMinimum Experience 2 YearsContactTalent...Suggested
- ...Description Join Our Team-Where Service, Relationships, and Community Matter At First Carolina Bank, our Universal Bankers are often the first and most important connection our customers have with the bank. As a Universal Banker, you'll play a key role in delivering...SuggestedLocal area
$37.44k - $45.19k
...Overview United Community is looking for a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs‑based conversations to identify solutions tailored...SuggestedFull timeLocal areaRemote work- First Carolina Bank is seeking a Universal Banker II to join our Raleigh, NC team. You will build trusted relationships, deliver exceptional service, and help customers navigate their financial needs with confidence across in-person, phone, and digital channels. This role...Suggested
- United Community is seeking a Universal Banker I in Raleigh to deliver exceptional customer experiences while supporting financial wellness. You will handle everyday transactions and engage in needs-based conversations to tailor solutions, combining service and sales to...
- First Citizens Bank in Raleigh, NC, seeks a Premier Client Banker II for a hybrid role with regular in-office and remote work. You will identify new sales opportunities through heavy outbound calling and some email outreach to mass affluent clients, opening deposits, and...Work at officeRemote work
- ...the teammate to deliver best in class customer experience, sales/service solutions, as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union...Work experience placementFlexible hoursShift work
- Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting. Maintain a comprehensive understanding of retail banking products and services. Identify opportunities to enhance existing customer...
$20.55 - $34.25 per hour
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned...Hourly pay- United Community Banks Inc. is seeking a Universal Banker I in Raleigh, NC to deliver exceptional customer experiences and support financial wellness. You will assist with everyday transactions, engage in needs-based conversations, and combine service and sales expertise...Full time
- ## Personal Banker Associate II - ReynoldaApplylocations: Winston Salem, NCtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: R68232**Make banking a Fifth Third better** We connect great...Work experience placementWork at office
- Description Location: On site at location listed in job posting Schedule: Monday through Friday; 8:30AM to 5:15PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment...Monday to Friday
$37.4k - $45.19k
United Community Banks Inc. is seeking a Universal Banker I to deliver exceptional customer experiences while enhancing financial wellness. In this position, you will engage in needs-based conversations to offer tailored solutions and identify additional product opportunities...Full time- ...communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive...Full timeTemporary workLocal area
- ...Job Description JOB SUMMARY: The Commercial Banker's primary responsibility is to obtain, promote, and manage a portfolio of existing and new loan customers including cross-selling new loans, products and services while ensuring compliance with the Bank's lending...Work experience placementWork at office
- ...Street. Raleigh, North Carolina. 27601. Join our team. Make a difference - for us and for your future. Position Title: Business Banker 3 Business Unit: Commercial Banking Reports To: Commercial Banking Team Leader Position Overview: This position is...Work at office
- ...relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you.As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client...Local areaFlexible hours
$111.13k - $193.33k
...coordinates collection activities for all past due loansShares information and accumulated job knowledge with less experienced Commercial Bankers to assist in their developmentBachelor's degree in Business or related field or equivalent in education and experiencePrior banking...Work at office- Job TitleIdentify, solicit, develop, manage, service, retain and grow long-term profitable commercial relationships for clients with $5MM to $75MM in annual sales. Offer a full range of loan, deposit, and fee-based services to existing and prospective commercial clients...Work at office
- Commercial BankerThis position is primarily responsible for developing new and existing commercial loan business relationships, administering a portfolio of commercial loans, determining the credit worthiness of borrowers, monitoring loan performance, preparing commercial...Bank staff
$170k
...recruitment team will provide more details.Intrepid Investment Bankers is expanding nationally and seeking to hire a talented and experienced... ...laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring...Work at officeLocal areaRemote work- ...Matrix Management, Problem Solving, Understanding Customer Needs## **Work Experience**Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties....Full timeTemporary workPart timeWork experience placementWork at office
- ...Matrix Management, Problem Solving, Understanding Customer Needs## **Work Experience**Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties....Full timePart timeWork experience placementWork at office
- ...relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you. As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client...Local areaFlexible hours
- ...convenience of “banking where you shop” while providing prospecting and sales opportunities that continue growing our business. Retail Bankers conduct general office work, banking transactions, sales, cross sales, account opening, and account management while providing...Work at officeFlexible hours
- Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will handle transactions accurately, educate customers on deposit products, and proactively grow relationships through referrals and a structured...
- FSNB, a full-service bank in Raleigh, NC, is seeking friendly individuals for the position of Retail Bank Teller. This entry-level role requires no previous finance experience and offers on-the-job training, perfect for high school graduates or those with customer service...
- PNC Financial Services Group, Inc. is hiring a Personal Banker in Raleigh, NC at the Glenwood Branch. The role focuses on acquiring and deepening the branch customer base through proactive sales and outstanding service. You will engage customers in the lobby, perform outbound...
- Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being...Work at officeFlexible hoursShift workWeekend workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Universal Banker II. Be the first to apply!


