Operations - Process Manager - Sr

Job Description

Description

Remote

Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate across intent owners, developers, and business teams to inventory scripts, assess risk, validate compliance, and drive structured communications and reporting within a PMO framework. The manager will maintain timelines, clear blockers, and deliver executive-ready progress, risk, and performance updates.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

JN -View phone number on ziprecruiter.com

Responsibilities

• Drive the Intent = Execution framework by coordinating script identification, risk assessment, validation, and uplift to meet defined project timelines.
• Partner with business teams to clear blockers and complete governance, validation, and tracking tasks on schedule.
• Maintain an organized pipeline for frontbook and backbook scripts to achieve milestone commitments.
• Serve as point of contact for tracking schedules and connect teams with training, guidelines, and support channels.
• Coordinate DFS backbook milestones, ensuring complete inventory and risk assessments by June 30, 2027, and retirement of unused scripts.
• Hold teams accountable to finalize remediation plans and addendums by June 30, 2027.
• Monitor progress to ensure all in-scope, high-risk scripts are uplifted to I=E by December 31, 2027.
• Own workstream communications, notifying intent owners and developers of quarterly data pack releases and required actions.
• Drive accountability through targeted communications highlighting milestones and outstanding deliverables.
• Provide clear, data-backed progress reports, metrics, and risk assessments to senior leadership.
• Escalate risks and schedule slippage proactively to leadership.
• Partner with data analysts to keep tracking workbooks accurate and remediate data issues.

Experience Requirements

• 5+ years as a project manager delivering IT, data, or audit/compliance projects.
• Demonstrated ability to hold cross-functional teams accountable to timelines without direct reporting lines.
• Experience planning and executing structured communications across technical and non-technical audiences.
• Ability to present status, risks, and slippage to executives clearly.
• Proficiency with Zoom and Google Sheets, Docs, and Slides.
• Preferred: PMO expertise and PMP certification.
• Preferred: Background as an IT professional, data analyst, software developer, or auditor.
• Preferred: Experience in regulated banking or financial environments.

Education Requirements