Field Service Electrician

Field Service Electrician

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The Field Service Electrician is responsible for performing on-site electrical installation, troubleshooting, repair, and maintenance of power systems and components. This position ensures all electrical systems operate efficiently, safely, and in compliance with company, industry, and regulatory standards. The Field Service Electrician serves as the primary on-site technical resource, providing exceptional customer service while diagnosing and resolving complex electrical issues.

Accountabilities:

• Perform on-site electrical installation, maintenance, repair, and testing of industrial and commercial power systems and components.
• Conduct diagnostics, troubleshooting, and inspection of electrical circuits, control panels, motors, and switchgear.
• Interpret and apply electrical schematics, wiring diagrams, and blueprints to ensure proper system operation.
• Review service work orders, schedule field appointments, and ensure timely completion of assigned service tasks.
• Develop and execute troubleshooting plans using systematic diagnostic methods.
• Identify and implement appropriate solutions to resolve technical issues efficiently.
• Maintain flexibility and responsiveness to changing field and site conditions.
• Provide outstanding customer service and technical support during site visits, maintaining professionalism and tact in all interactions.
• Communicate effectively with customers to confirm service work completion and satisfaction.
• Collaborate closely with engineering, quality, and manufacturing teams to communicate product or field performance feedback.
• Prepare detailed service reports, document test results, and maintain accurate timekeeping for all field activities.
• Ensure compliance with company safety policies, OSHA standards, and all applicable electrical codes.

Qualifications:

• High School Diploma or equivalent required.
• Minimum 1000 hrs electrical apprentice; Electrical Certification preferred.
• Minimum 2 years of experience as an industrial electrician in an installation, maintenance, or troubleshooting capacity.
• Demonstrated experience with high and low voltage systems, control circuits, and electrical troubleshooting.
• Ability to read and interpret electrical schematics, blueprints, and technical manuals.
• Strong mechanical aptitude to perform basic field repairs outside of electrical needs.
• Proficiency with computers, including Microsoft Office and ERP systems.
• Capable of working independently or within a small, dynamic team environment.
• Exceptional communication and documentation skills, both written and verbal.
• High level of accuracy, organization, and attention to detail.
• Must possess a valid driver's license with a clean driving record and the ability to be insured under a company policy.
• Ability to pass a background check and drug screening.

Adhere to all safety protocols and maintain a clean, organized, and compliant work environment. Safely operate company vehicles and power tools in compliance with company and regulatory requirements. Ability to travel up to 90% of the time and on occasion with short notice. Strong organizational and time management skills with the ability to multitask effectively. Excellent customer service skills and professional demeanor. Ability to stand, stoop, kneel, or crouch for extended periods during an 8–10 hour workday. Physical capability to lift and carry up to 50 pounds of tools and equipment. Comfortable working in both indoor and outdoor environments, including variable weather conditions. Capable of coordinating personal travel logistics, including flights, hotels, and transportation.

Work Environment and Physical Demands:

• Site Conditions: This role will work in an outdoor setting, where weather may be inclement.
• Mobility: Ability to move around the work sites and the manufacturing plant, including walking, standing, and climbing stairs.
• Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls.
• Lifting: Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards.
• Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the work site and plant safely and communicate effectively with team members.

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).