Medical Assistant II (CMA/RMA)

Job Description Summary

We are seeking a compassionate and detail-oriented Medical Assistant to support our front and back office operations in our Bonita Springs clinic. In this role, you will greet patients, manage calls, coordinate scheduling, verify insurance, and provide referral updates while delivering excellent customer service. You will also assist providers with basic clinical tasks, including preparing patients, supporting exams, and performing procedures as needed. Ideal candidates thrive in a fast-paced environment, multitask effectively, and are passionate about delivering high-quality patient care.

How will you make an impact & Requirements

Key Responsibilities:

• Perform patient intake, including vital signs, medical history, medications, and allergies
• Assist providers with exams, procedures, wound care, and diagnostic testing
• Perform EKGs, immunizations, and specimen collection per protocol
• Prepare and process lab samples and point-of-care tests accurately
• Maintain infection control, safety standards, and clinical equipment
• Support patient triage, care coordination, and education on treatment plans
• Document all patient care and updates in the EHR accurately
• Manage front office functions including patient check-in, registration, and scheduling
• Verify insurance, process authorizations, and collect copayments
• Handle calls, referrals, medical records, and administrative tasks (filing, faxing, scanning)
• Coordinate appointments and ensure efficient patient flow across providers
• Review accounts, resolve discrepancies, and support billing processes
• Ensure HIPAA compliance, patient confidentiality, and regulatory standards
• Monitor inventory and prepare exam rooms with necessary supplies
• Support quality improvement initiatives and maintain accurate documentation
• Provide professional, compassionate customer service to patients and staff

Requirements

• High school diploma or equivalent required
• Graduate of an accredited Medical Assistant program
• Active CMA, RMA, or CCMA certification required (with ongoing continuing education)
• 1+ year of Medical Assistant experience preferred; clinical/internship experience a plus
• Current BLS certification required
• Familiarity with EHR systems (Athena preferred)
• Bilingual (English/Spanish) preferred

About Millennium Physician Group:

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.

What We Offer:

• Health, Dental, and Vision Insurance
• 401(K) Retirement Plan with Matching
• Short & Long-Term Disability
• Employer-Paid Life Insurance
• Paid Time Off, Floating Holidays, and Paid Major Holidays
• Employee Assistance Program (EAP)
• and much more!

How to Apply:

ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!