Principal IT Engineer - Endpoints

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit  .

Role Overview

ID.me is seeking a highly skilled and experienced Principal IT Engineer, Endpoints to lead the design, automation, and support of endpoint management technologies across the organization. This role will serve as a technical leader and subject matter expert in endpoint engineering, software packaging, configuration management, and automation across macOS, Windows and mobile platforms.

The ideal candidate is passionate about scalable, secure, and automated solutions to manage devices in a modern, cloud-native enterprise environment. You will work closely with our IT Engineering, Security, and Compliance teams to drive initiatives that improve endpoint reliability, user experience, and operational efficiency at scale.

_ This is an onsite position based in our McLean VA headquarters.  _

Role Responsibilities 

• Architect, develop, and maintain endpoint management and configuration systems, including modern device management platforms such as Jamf, Intune, and MaaS360.
• Build and maintain reusable automation tools and frameworks using scripting and programming languages such as Bash, PowerShell, Python, or Go.
• Design and implement solutions for software packaging, deployment, and version control using Git and CI/CD pipelines.
• Develop compliance and configuration baselines for Windows and macOS systems and ensure enforcement through policy-based mechanisms (e.g., MDM, scripts).
• Collaborate with Security, GRC, and Engineering teams to enforce secure configurations and remediate vulnerabilities across endpoint fleets.
• Evaluate, recommend, and integrate new technologies and tools to streamline device provisioning, configuration, and lifecycle management.
• Serve as an escalation point for complex issues affecting endpoint systems and software distribution.
• Maintain technical documentation, runbooks, and architectural diagrams.
• Drive incident response and root cause analysis for endpoint-related issues.
• Lead cross-functional initiatives that advance the security, scalability, and observability of our endpoint ecosystem.
• Serve as a technical lead and mentor to other engineers and administrators within the IT team.

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field—or equivalent practical experience
• 10+ years of experience in IT engineering, systems engineering, software engineering, or SRE roles.
• 5+ years of experience with MDM technologies.
• 7+ years of experience with scripting and programming (e.g., Bash, PowerShell, Python, or Go) to automate endpoint operations in an enterprise environment.
• 5+ years of hands-on experience utilizing Git-based version control including CI/CD pipelines.
• 5+ years of experience designing and maintaining software packaging, installation frameworks, and silent deployment techniques at scale.
• 5+ years of experience applying endpoint configuration and security frameworks (e.g., CIS Benchmarks, Apple MDM, Windows GPO/Intune) in production environments.
• 5+ years of experience designing and implementing identity-aware endpoint configurations and device compliance strategies.

Preferred Qualifications

The qualifications below are preferred. We encourage candidates to apply if they satisfy some, but not all of these qualifications.

• Experience managing and securing remote-first, cloud-native enterprise environments.
• Proven track record of diagnosing and resolving complex endpoint-related technical issues in large-scale environments.
• Demonstrated excellence in written and verbal communication with the ability to convey complex technical concepts to technical and non-technical stakeholders.
• Experience with telemetry/monitoring tools (e.g., Datadog, Splunk, Kandji Insights).
• Familiarity with Okta or similar identity providers.
• Strong understanding of endpoint certificate management and device trust models.
• Contributions to internal knowledge bases, documentation systems, or open-source projects.
• Industry certifications in endpoint management, security, or automation.

#LI-JS1

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Pay Range

$163,000—$195,584 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.