Technician

Are you searching for long-term growth and development in your career as an Automotive Technician? Then Paul Miller Auto Group is ready for you to join our award-winning team! Paul Miller doesn't just lend his name to a dealership; he ensures it maintains a reputation as the gold-standard for the loyalty and respect given to his valuable employees. If you're ready to thrive in an environment where your professional and personal goals are supported, submit your application, and join the Paul Miller Volkswagen Service Team today!

1. Hands-on paid OEM training and certifications to frequently expand your knowledge.
2. Competitive wages with semi-annual reviews that increase alongside your learnings.
3. Tools and uniforms are provided to support you in superseding your work goals.
4. Career Path Training to Master Certification
5. Comprehensive benefits package for you and your loved ones, including Medical, Vision, and Dental Insurance, Life Insurance, and FSAs for Health and Dependents.
6. Short-Term and Long-Term Disability.
7. Invest in your future with our 401K and newly added Roth IRA.
8. Paid sick time, and vacation time that grows with you.
9. Employee discounts on products and services across all our locations
10. Clean and professional work environment equipped with the newest technology.
11. OSHA Certified workshop, meeting current Air Quality Standards.
12. Multitude of employee outings and events to showcase Paul Millers' appreciation such as: Annual Holiday Party, Annual Golf Outing & More.

• Properly complete the services and/or repairs for which the technician is trained and qualified as assigned by service management (Service Manager, Assistant Service Manager, or Group Leader).
• Assist the dealership in its efforts to achieve high-level customer satisfaction through proper repair procedures, attitudes, and communication.
• Complete all work according to the applicable safety requirements and published procedures.
• Wear the appropriate eye, ear, or skin safety protection where necessary. Report any unsafe circumstances to management immediately.
• Maintain an inventory of mechanical tools needed to perform the work for which the technician is trained and qualified that are not normally inventoried by the service department as "Special Service Tools".
• Properly use the Special Service Tools, shop equipment, and repair manuals provided by the service department. Return them to their assigned location after use.
• Produce high quality work that evidence pride of workmanship. Perform a quality control inspection on every vehicle, test drive vehicles where necessary, and seek the assistance of the Group Leader when any repair is questionable. Give top priority to any job that has returned due to improper repair or diagnosis.
• Ensure that every customer's vehicle is returned to them as clean as it was prior to being serviced or repaired. Use fender covers, seat covers, floor mats, and other precautions to prevent the vehicle from getting damaged. Have vehicles washed as necessary.
• Participate in the technical training as assigned by management and utilize it to the best of one's ability.
• Actively participate in the Manufacturer's Technician Certification Program and continually upgrade skills to earn and maintain Master Technician status.
• Maintain assigned workspace in an organized and clean manner. Participate in cleaning the group area daily before departing from work.
• Utilize parts requisition forms for procuring parts from the parts department. Provide complete vehicle and customer information for special order parts.
• Provide complete and accurate written explanations on the repair order to describe the work that was performed.
• Punch on and off every repair order to reflect the amount of time spent on each job.
• Comply with the dealership's policy for establishing flat rate time for all repair work and maintenance services.
• Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
• Utilize the appropriate check sheets when performing pre-delivery services, used car vehicle inspections, 27-point vehicle inspections, and periodic maintenance services.
• Use shop supplies and materials in a practical and economical manner. Handle all toxic chemicals and hazardous waste according to the dealership's current policies and procedures.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.