Associate General Manager

Job Description

Job Description

Are you enthusiastic about leading teams to success and providing outstanding customer service in a high volume atmosphere? If so our Associate General Manager position at Jet Brite located at Naperville, IL is the perfect position for you!  As our Associate General Manager, you will oversee the smooth daily operations of the car wash and support the entire car wash experience. You will collaborate closely with site leadership to train the team, drive and deliver exceptional customer service, and achieve business goals! 

Schedule:
Retail hours, including days, nights, weekends, and special events, are required in this fast-paced work environment. Candidates must be flexible with scheduling, as shifts may vary based on business needs.

Starting pay for this position is: $22-$23 / hour , with the potential to earn more with bonus and incentives !     
*Pay may vary based on experience.

Rewards for YOU:  

• Competitive Hourly Pay Based on Experience 
• Monthly Bonuses
• DailyPay. Get paid daily! 
• Tuition Reimbursement 
• Free Car Washes 
• 401K Match 
• Health, Dental and Vision insurance 
• Paid Time Off 

Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!  

 
Bring JOY to YOUR Journey and apply today for our Assistant General Manager position!   Responsibilities

• Welcome and engage with customers in a warm, friendly manner 
• Engage customers and enroll and support our Unlimited Wash Club  
• Safely and efficiently load every vehicle with clear hand signals and a smile 
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests 
• Conduct daily preventative maintenance program according to schedule 
• Conduct equipment repairs pro-actively and troubleshoot problems quickly 
• Perform cleaning procedures of the tunnel and equipment daily 
• Maintain appearance of outside landscaping and ensure all vacuums are functioning 
• Ability to open and close site and facilitate daily operations 
• Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service 
• Ensure all paperwork is completed accurately and submitted on time on days and shifts managed 

Required Skills

• 1 year of experience in a Supervisory/Management role  
• 1 year of sales or customer service experience 
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment 
• High School Diploma or Equivalent 
• Preferred: Associate degree or higher in business or related field 
• Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable 
• Preferred: Car Wash experience 

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