Research Support

Research Support

We are expanding our team and seeking a detail-oriented and collaborative professional to join Hollis + Miller as Research Support.

While this role requires a minimum of a bachelor's degree, candidates with a master's degree in social science, data science, or related field are prioritized. Candidates should posses proven skills in collecting, managing, and analyzing data sets. This role focuses project-oriented work through a mixed method approach, with an emphasis in qualitative research. Applicants with a background in education or design are encouraged to apply.

Our ideal candidate is adaptable, relationship-oriented, and thrives in a collaborative environment. They enjoy partnering with team members across disciplines to integrate research and data into the co-creation process. This individual can easily shift between micro and macro level data connections to help elevate HMA's efforts in educational thought leadership while leaving a lasting impact on the communities we serve. They understand how meaningful data can improve user experiences and are able to connect detailed findings with broader trends and strategic insights, helping strengthen HMA's leadership in educational research and thought leadership.

Our Vision and Values

The core values of Hollis + Miller are at the heart of everything that we do. As a Hollis + Miller team member, you live our core values through your day-to-day efforts as we work together to Design the Future.

• We are purpose driven , making a difference by impacting the lives of others through our work.
• We are people centric , empowering those around us to learn and grow within our dynamic culture.
• We believe in the power of we , supporting diversity of thought and recognizing that good ideas can come from anywhere.

Basic Qualifications

• Master’s degree and/or experience in fields of education research preferred. Bachelor's degree in social or data sciences with vast experience collecting, managing, and analyzing large qualitative and quantitative datasets required.
• Minimum of 2 years of experience in a similar role required.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Proficient in data analysis tools such as SPSS and NVivo.
• Firm grasp of data visualization and representation utilizing graphics to convey a data informed solution. Representation of these skills through proficiency in graphic tools such as Adobe Creative Suite applications, Microsoft PowerPoint or Canva preferred.

Desired Traits

• Leverages strong writing skills to support and engage unique audiences of various ages.
• Demonstrates a passion for how data can bring positive impact to institutions and communities through learning environments.
• Communicates clearly with Research Director, building a strong connection to understand how data becomes actionable into project design, providing proactive suggestions to obtain impactful data.
• Approaches work with creativity and positivity, focused on high-quality relationships built from clear communication.
• Ability to internalize feedback with open demeanor and adapt quickly with a high degree of responsiveness.
• Driven to excel through personal accountability and initiative while resolving challenges that arise with tight deadlines and shifting priorities.

Role Responsibilities

• A member of the Vision & Strategy business pillar.
• Reports to the Research Director, collaborating across departments with members of the Education Design Team as needed to support data-driven project design efforts.
• Research & Analysis
• Promotes a research-based mindset and takes a curious approach to how data can inform decisions and the ability to explore in a self-directed way
• Executes data collection efforts through the design and implementation of surveys, interviews, focus groups, and observation. Creates transcripts, provides data entry, and facilitates member checks for a variety of projects.
• Conducts literature reviews and summarizes existing research on key topics to further the research of HMA.
• Reviews data from targeted collection efforts through qualitative and quantitative methods, performing phased analysis to achieve a rich understanding.
• Analyzes data longitudinally, translating findings from one-off efforts into long-term understanding of annual research topics.
• Understands strategies behind annual research plans, identifying areas of unique data analysis that leverage multiple data sets to explore strategic findings.
• Summarizes qualitative and quantitative findings and presents data effectively in multiple formats, reaching internal and external audiences in scaled ways.
• Content Creation
• Supports the process of research sharing through the creation of white papers and blog posts for HMA digital channels as well as formal journal publications.
• Creates reports of findings, collaborating with the Research Director and graphics team members for refinement.
• Share findings within the Firm through professional development opportunities and deliverables collaboratively created with the Education Design Team.
• Data Management
• Supports standards for managing and archiving collected data at a macro and micro level, bolstering the opportunity for longitudinal impact.
• Stays current with archival trends and software that supports ease of use and user retrieval and proactively looks for ways to improve data management practices over time.
• Performs other duties as assigned by the Research Director or Senior Partner, Vision and Strategy.

Other Requirements include the ability to:

• Maintain reliable transportation.
• Adhere to safety regulations as prescribed by contractor protocol.
• Sit or stand for long periods of time.
• Exchange information in person, online, and on the phone.
• Frequently use a computer, mouse, and keyboard.
• Read, prepare, and proofread documents.

We may alter any or all of the above from time to time to further our desire to make you, the Firm, and our clients great!

Hollis + Miller is an Equal Opportunity Employer

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