Lead DevOps (IC3)

Lead DevOps

OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable, and transparent installment loans. Our customers turn to us every day - online and at over 1,400 branches in 44 states - to help them take control and improve their financial lives. It's all about doing the right thing - a mission that hasn't changed for more than 100 years. Leads complex tasks and operational requests related to delivery of a product. Leads automation of infrastructure provisioning and CI/CD pipeline automation. Leads the production deployment process. Leads collaboration with the application development organization to deliver identified infrastructure enablers. Addresses the most complex operational incident resolution. We are seeking a Lead DevOps with exceptional technical, problem-solving, and collaboration skills to support and enhance our enablement platforms — the tools and systems that empower our engineering and business teams to work effectively. Your initial primary focus will be to serve as the company's Atlassian expert, optimizing Jira, Confluence, Service Desk, and related integrations to deliver high-value solutions. Over time, you will also support and help evolve additional enablement platforms across the enterprise.

Key Responsibilities:

• Be part of the enablement platform support team within Productivity Engineering and Developer Enablement, delivering solutions that meet business needs and defined success metrics.
• Architect, implement, and optimize platform configurations — with an initial focus on Atlassian tools.
• Partner with engineering, DevOps, and business teams to identify opportunities for automation, integration, and workflow improvements.
• Research, recommend, and apply best practices for platform administration and scalability.
• Communicate effectively across distributed teams using video, phone, email, and chat.

Position is HYBRID - Onsite 3 days per week, Tuesday, Wednesday, Thursday. Candidates must live within 50 miles of OneMain corporate offices in Evansville, IN; Baltimore, MD; Wilmington, DE; Charlotte, NC; or Irving, TX.

Key Skills:

• Experience can be in any Engineering Job Family but must be technical. Development is a plus, but scripting in PowerShell or similar is sufficient.
• Understanding of CI/CD and architecture principles.

Skill/Experience/Education:

• Mandatory:
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Minimum of 6 years of experience in software engineering, with at least 2 years in a leadership role.
• Desired Skills:
• Deep expertise with Atlassian products (Jira, Service Desk, Analytics, Confluence) and related integrations.
• Experience with platform deployment, migration, and performance tuning.
• Ability to configure advanced settings such as SSO, user directories, and permission schemas.
• Familiarity with additional productivity, collaboration, or developer tooling platforms.
• Adaptability to learn and support new technologies as the enablement ecosystem evolves.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."