Accounts Receivable Specialist

Accounts Receivable SpecialistLocation: Grand Rapids, MI Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:00 AM-5:00 PM Compensation: $45,000 -$55,000 Work Environment: Fully OnsiteOur client is a well-established organization within the service industry that values accuracy, accountability, and exceptional customer service. They foster a collaborative yet independent work environment where employees are encouraged to ask questions, provide feedback, and take ownership of their responsibilities. The team is professional, supportive, and focused on delivering high-quality service to customers while maintaining strong internal controls and processes. Business casual attire is welcomed, and employees are trusted to work autonomously while contributing to team success.ResponsibilitiesProcess and apply incoming customer payments accurately and timely.Investigate and resolve unapplied cash transactions through account research and customer communication.Reconcile cash activity and identify discrepancies to ensure accurate financial records.Review customer accounts and open invoices to determine proper payment application.Communicate with customers via email and phone regarding remittances, payment details, and account questions.Partner with internal Accounts Receivable staff to resolve outstanding payment issues.Maintain detailed documentation and records related to cash application and account activity.Support collections and other AR functions as needed.Utilize ERP software to manage customer accounts, payments, and reconciliations.Assist with additional accounting and administrative tasks within the department.QualificationsRequired1+ years of Accounts Receivable, Cash Application, Collections, or related accounting experience.Understanding of accounting principles and account reconciliation processes.Experience researching and resolving payment discrepancies.Strong attention to detail and organizational skills.Ability to work independently and manage priorities effectively.Professional written and verbal communication skills.Proficiency with Microsoft Excel, including basic formulas and data manipulation.PreferredExperience within construction, service, or project-based industries.Familiarity with construction billing processes.Experience working within an ERP system.