Automation Specialist (Contract/Remote)

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. Remote Work Available:

Yes Job Title:

eCommerce Merchandising Specialist Business Unit:

Digital Marketing Location:

OH, PA, CT (2 role openings) Required Northeast resident Reports To:

Manager, eCommerce Marketing​ The eCommerce Merchandising Specialist is responsible for the day-to-day ownership and optimization of digital merchandising across assigned markets for Trulieve's website and mobile app. Unlike the Coordinator role, which focuses primarily on routine audits and execution, the Specialist independently manages more complex merchandising workflows, analyzes customer and site-performance trends, recommends improvements, and drives issues through resolution across Product Information Management (PIM), category merchandising, promotional setup, product discovery, linking, and navigation. This role partners with IT, Marketing, Creative, CRM, and Retail to ensure the digital storefront is accurate, compliant, customer-focused, and aligned with market priorities. Own digital merchandising execution for assigned markets across the Trulieve website and mobile app, including product setup, attributes, imagery, categorization, category placement, linking, navigation, and onsite search readiness. Independently manage complex pricing, discount, and promotional merchandising workflows; validate setup and launch timing, identify root causes of errors, and coordinate resolution with IT, Marketing, Creative, CRM, and Retail. Lead launch-readiness reviews for new products, back-in-stock items, campaigns, and market-specific promotions to confirm brand, compliance, content, and customer-experience requirements are met before and after launch. prioritize issues by customer and revenue impact, document findings, assign or escalate actions, and track them through resolution. Analyze GA4, onsite search, product-discovery, customer-journey, and conversion data to identify trends and recommend merchandising or content improvements. Translate business priorities, promotional calendars, and state-level inventory considerations into clear digital merchandising plans and execution requirements. Bachelor's degree in marketing, advertising, eCommerce, business, information technology, or a related field plus at least 3 years of relevant experience; or at least 5 years of equivalent eCommerce, digital merchandising, web content, or catalog-management experience in lieu of a degree. Demonstrated experience independently managing digital merchandising workflows across multiple products, campaigns, locations, or markets. Required:

Working knowledge of eCommerce platforms, Product Information Management (PIM), content management systems, product taxonomy, promotional workflows, and digital quality assurance. Experience investigating merchandising or promotional issues, identifying root causes, coordinating cross-functional resolution, and documenting outcomes. Required:

Ability to interpret web analytics and customer-behavior data and turn findings into actionable merchandising recommendations. Hands-on experience with Adobe Commerce (Magento), Adobe Experience Manager (AEM), SAP, Talon.One, GA4, or comparable platforms. Experience in retail, CPG, or another regulated, multi-location, or high-volume eCommerce environment. Effective written and verbal communication skills, with the ability to influence cross-functional partners and clearly escalate risks, decisions, and recommended actions. Ability to work in a fast-paced environment with flexibility for occasional nights and weekends based on launch and promotional needs. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Please apply directly through our official careers site or authorized recruitment channels. Using third-party application services may create issues with your applicant profile and lead to processing delays. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.