Member Services Representative

Crunch Member Service RepresentativeCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!Benefits/ Perks:Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and morePotential for growth and career advancement within networkComplimentary CPR/AED Re-certificationsComplimentary Crunch gym membershipDiscounts on services, products, and much more!Member Service Representative Responsibilities:Greet all members & guests with a smile and wish them well as they exit the clubFacilitate any messages on club software at member check-inWork closely with team members in driving new member personal training sales by booking a kick offWork closely with team members in driving new members into the gymMaintain an atmosphere that makes all co-workers, members, and guests feel welcomedPossess an enthusiastic, passionate, outgoing, friendly and ambitious personalityAnswer phones in courteous, helpful, professional mannerFacilitate all member requests or forward to a managerMaintain professional disposition at all timesUnderstand and follow all policies, procedures and standardsSchedule member service needsAssist in retail, childcare, etc. desks/areas as neededFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in Employee HandbookAbove description may be subject to change or alteration at any timeQualifications:Fluent in EnglishProficient reading and writing skillsGood communication skillsStrong customer service skillsMust be at least 18 years oldExperience in a fast-paced environmentMultitasking skillsHigh energy and patience requiredOpen availabilityCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.