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Field Service Engineer 1

$66.56k - $99.84k

GE HealthCare

Field Service Engineer 1 at GE HealthCare will perform equipment troubleshooting, installation, maintenance, and repair in the Albany, NY service region. The role combines technical service delivery with customer relationship management and compliance with regulatory requirements.

Responsibilities

  • Troubleshoot, install, maintain, and repair designated customer equipment
  • Complete preventative maintenance and field modification instructions
  • Order and manage repair parts while maintaining customer service logs and records
  • Maintain communications with customers to ensure resolution and follow-up satisfaction
  • Participate in sales opportunities including contract renewals and revenue programs

Requirements

  • Associate's or Bachelor's degree in Electrical Engineering or related field, OR high school diploma with 2+ years equipment servicing experience
  • Valid driver's license and legal authorization to work in U.S.
  • Experience troubleshooting and responding to customer concerns
  • Ability to interface with internal teams and external customers in service delivery
  • Willingness to work after-hours and rotating on-call schedule including weekends
  • Ability to meet customer vendor credentialing requirements
  • Physical capability to lift up to 35 lbs and perform extended standing, bending, climbing

Compensation: $66,560–$99,840 annual base

Vacancy posted 3 days ago
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