Director of Accounting Operations & Transformation

Company Overview (Who are we? Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology. At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet. Our Values and Leadership Behaviors About the Role The Director, Accounting Operations & Transformation is a senior leadership role with broad organizational mandate and executive visibility. Reporting directly to the CFO you will define and lead the strategy to scale the Accounting organization, building stronger processes, simplifying where there is unnecessary complexity, modernizing systems, and creating more effective ways of working to accelerate the month-end close. This position partners closely with Finance, IT, and Business Operations. You will influence senior stakeholders, drive cross-functional work without direct authority, and operate with a high degree of independence. You will own initiatives from problem identification through full implementation and sustained adoption. The expectation is simple: identify what matters most, lead it, and see it through. A defining near-term priority is leading Accounting's full readiness for an Oracle ERP upgrade. You will own the Accounting workstream end-to-end, including process design, testing, change management, and IT coordination, with full accountability for a seamless transition and a stable post go-live environment. Beyond the Oracle upgrade, you will drive improvements to data quality, reconciliation infrastructure, and the structural issues that limit the organization's ability to scale. What You Will Do Set Strategy and Prioritize High-Impact Work Identify the highest-leverage opportunities to improve how Accounting operates and scales Focus the team on what matters most, not everything that could be fixed, but everything that should be Build and maintain a rolling transformation roadmap tied to business priorities Own Initiatives End-to-End Lead projects from problem identification through implementation and long-term stabilization Ensure changes are fully adopted and do not revert over time, sustained improvement, not one-time fixes Drive structured change management: communication, training, and accountability across the organization Own the framework for how completed initiatives transition to business as usual, ensuring ownership is clear, changes hold, and improvements do not regress Establish and enforce documentation standards across the Accounting organization, ensuring processes are captured, repeatable, and not dependent on individuals Be the Accounting Voice in Cross-Functional Work Represent Accounting early in business initiatives, including pricing changes, new products, contract structures, and operational redesigns Get ahead of business changes by translating them into clear accounting and operational requirements before they become structural problems Partner across Product, Sales, and Operations to prevent downstream issues such as revenue recognition errors and manual workarounds Ensure accounting requirements are defined upfront, not treated as an afterthought Improve the Financial Close Make the close more predictable by reducing recurring issues, eliminating manual workarounds, and addressing root causes Improve reconciliation infrastructure, close reporting, and financial data quality to support decision-making and audit readiness Build a close process that runs on structure, not on people, so execution is predictable and repeatable regardless of who is in the room Drive Process and Systems Improvements Improve core accounting processes across AP, AR, GL, Treasury, Inventory, Fixed Assets, and Revenue Partner with IT to ensure technology decisions support Accounting's operational needs and do not create downstream inefficiencies Reduce structural complexity and fix the issues that limit the organization's ability to scale Lead Oracle ERP Upgrade Readiness and Execution Own Accounting's preparation for the Oracle upgrade, including process design, testing, and cross-functional coordination Serve as the primary Accounting liaison to IT and the broader project team Own accounting sign-off on UAT outcomes, ensuring issues are fully resolved and the organization is prepared before go-live Ensure the transition does not disrupt the close or day-to-day operations, no surprises Drive Accountability Across Teams Clarify ownership and push work forward, especially on issues that span multiple functions Build consistent processes and expectations that the organization can rely on What You Bring Experience 12+ years in accounting operations, finance transformation, or a blend of public accounting and industry Proven record leading complex, cross-functional process and systems improvement initiatives Hands-on experience with ERP platforms, preferably Oracle, including upgrade or implementation work Background managing or improving accounting processes across close, reconciliations, and subledgers (AP, AR, GL, Treasury, Inventory, Fixed Assets, Revenue) Experience operating effectively in a remote or distributed environment at a senior level Technical Knowledge Deep understanding of US GAAP and its application in an operational context Strong grasp of internal controls within accounting processes and systems Familiarity with close reporting, reconciliation infrastructure, and financial data quality management Leadership and Influence Demonstrated ability to influence and align stakeholders at the VP and C-suite level without direct authority Strong judgment about what to prioritize and when to escalate Communicates clearly with both technical and non-technical audiences Comfortable driving work forward in ambiguous, fast-moving environments Credentials CPA preferred How You Work We move fast and expect senior leaders to operate with a high degree of autonomy. The right person for this role: Focuses on high-impact work and avoids unnecessary complexity Solves problems at the root cause, not just the symptoms Takes full ownership and follows through to completion, no hand-off mentality Builds practical solutions that can actually be implemented, not theoretical ones Is as effective over Zoom as in a conference room, remote does not mean invisible Communicates proactively and keeps stakeholders aligned without being asked What Success Looks Like in 6-12 Months The Oracle ERP upgrade is completed on schedule with zero disruption to the close or day-to-day Accounting operations The close process is measurably more predictable, with fewer recurring issues and reduced manual workarounds Cross-functional alignment has improved, with clearer ownership and fewer downstream surprises Accounting is embedded earlier in business initiatives, with requirements defined upfront Core process improvements across AP, AR, GL, Treasury, Inventory, Fixed Assets, and Revenue are implemented and sustained The Accounting team has greater confidence in their tools, processes, and ways of working Business Travel (How much will you travel?) <10% Location (Where will you be working?) San Diego, CA (Hybrid in Office) Pay Range (How much might you earn in your base salary?) $175- $265k This position is also be eligible for short-term and long-term incentives based on individual and company performance. Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here. This position may also be eligible for short-term and long-term incentives based on individual and company performance. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.