Human Resources Generalist - Behavioral Health / Clinical Setting

About us We are a behavioral health clinic in the Twin Cities. Founded in 2020, our mission is to empower local community leaders (like yourself) to pioneer healthcare and community development to alleviate human suffering. Norway Health Center's core values are: Mission First Be Pioneers Cultivate Comradery Pursue Excellence Build a Legacy Position Summary Norway Health Center, a behavioral health clinic located in the heart of St. Paul, Minnesota, is seeking an experienced Human Resources Generalist (HGR) to provide operational HR support across the full employee lifecycle. This role plays a key part in supporting a positive workplace culture while ensuring strong compliance and consistent HR practices within a regulated healthcare environment. The HRG supports core HR functions including recruitment, onboarding, employee relations, supervisor coaching, staff training, leave administration, and HR compliance. The position works closely with organizational leadership and clinical supervisors to promote consistent management practices, support employee development, and ensure compliance with Minnesota employment laws and Department of Human Services (DHS) workforce requirements. This position may operate under a hybrid work model, allowing a combination of on-site and remote work based on operational needs. Regular on-site presence is required for employee relations matters, onboarding activities, training facilitation, compliance documentation, and collaboration with clinical leadership. Remote work flexibility may be available and is subject to operational demands and leadership approval. Disclaimer This job description is intended to describe the general nature and level of work performed. It does not constitute a contract of employment. Norway Health Center reserves the right to modify the duties and responsibilities of this position at any time in accordance with organizational needs. Essential Duties & Responsibilities Recruitment & Hiring Support Coordinate full‑cycle recruitment for clinical and non‑clinical roles. Draft and post job announcements aligned with licensure and DHS requirements. Screen resumes for minimum qualifications and credential alignment. Schedule interviews and coordinate interview logistics. Participate in interviews when appropriate. Conduct reference checks. Coordinate background studies through Minnesota DHS NETStudy. Prepare offer letters and onboarding documentation. Maintain applicant tracking records and recruitment files. Onboarding & Offboarding Coordinate new‑hire onboarding process including I‑9 verification, policy acknowledgments, HIPAA training, clinical documentation expectations, and professional license verification. Ensure completion of required training and compliance documentation. Maintain organized personnel files and HRIS accuracy. Conduct exit interviews and coordinate offboarding documentation. Leader Coaching & Training Support Provide day‑to‑day coaching to supervisors on performance documentation, progressive discipline, attendance management, and workplace communication. Support managers in preparing for difficult employee conversations. Facilitate or coordinate HR‑related trainings such as harassment prevention, documentation best practices, leave compliance, workplace professionalism, and policy updates. Partner with leadership to identify training needs and support staff development. Promote consistent and equitable management practices across departments. Employee Relations Support Provide guidance to supervisors on routine employee relations matters. Assist with documentation for performance improvement plans and corrective actions. Support workplace investigations under direction of HR Manager or leadership. Maintain confidentiality in sensitive employee matters. Promote consistent application of HR policies. Leave Administration & ADA Support Administer and track employee leave including FMLA, Minnesota Earned Sick & Safe Time (ESST), Minnesota Paid Family & Medical Leave (effective 2026). Assist in coordinating the ADA interactive process. Track accommodation documentation and follow‑up timelines. Maintain confidential medical files separate from personnel files. Unemployment & Employment Documentation Respond to unemployment claims and fact‑finding requests through MN DEED. Prepare documentation for hearings when needed. Ensure proper separation documentation is maintained. Compliance & Workforce Documentation Ensure compliance with Minnesota and federal employment laws. Maintain accurate personnel files consistent with healthcare confidentiality standards. Support DHS background studies and workforce documentation requirements. Track license verifications and supervision documentation where required. Assist with internal audits and compliance reviews. HR Systems & Reporting Maintain HRIS data accuracy. Track workforce metrics such as turnover and time‑to‑fill. Prepare HR reports for leadership as requested. Prepare, maintain all HR federal and state reports. Maintain employee handbook, contracts, and policy acknowledgment tracking. Other assignments as directed by the leadership team. Qualifications Required Bachelor’s degree in Human Resources, Business, Healthcare Administration, or related field (or equivalent experience). 2–5 years of HR experience. Knowledge of Minnesota employment law basics. Experience with recruitment and onboarding coordination. Strong organizational and documentation skills. Ability to manage multiple tasks in a fast‑paced clinical environment. Preferred Experience in behavioral health or healthcare settings. Leadership experience. Familiarity with Minnesota DHS background study system. Experience administering FMLA and ESST. SHRM‑CP or PHR certification (or in progress). Compensation Salary Range: $55,000 – $80,000 annually (commensurate with experience). Benefits Competitive salary Comprehensive health benefits (Medical, Dental, and vision) 401(k) retirement plan with up to 3% employer match Paid time off (PTO) Professional development opportunities Possibly one remote workday per week (based on performance and eligibility) Bonus Pay Opportunities Supportive and collaborative team culture At‑Will Employment Statement Employment with Norway is on an at‑will basis. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or subsequent employment documents shall be construed as creating a contract of employment or altering the at‑will nature of employment. Equal Employment Opportunity Statement Norway is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other protected status under applicable federal or Minnesota law. Remote Work Eligibility This position is eligible for remote or hybrid work within Minnesota. Applicants must reside in Minnesota or be willing to relocate prior to the start of employment. Minnesota residents working remotely must be willing and able to report to the office within two hours if requested. Remote work is considered a privilege and not a guarantee. Special circumstances may be considered and must be mutually agreed upon prior to an offer of employment. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position: Ability to sit for extended periods while working at a computer. Frequent use of hands and fingers for typing, writing, and handling documents. Ability to communicate verbally and in writing with employees and leadership. Ability to occasionally stand, walk, and move throughout the clinic environment. May occasionally lift and/or move up to 15 pounds (files, office equipment, training materials). Ability to maintain focus and attention in a busy clinical office setting. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. #J-18808-Ljbffr