Service Manager

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await!

Now hiring Service Managers!

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both company standards and applicable laws.

Why Join Morgan Properties?

Ready to take the next step in your career? Join Morgan Properties and become part of a team that invests in your growth, values your contributions, and provides real opportunities to advance. Enjoy competitive benefits, professional development, and the support of one of the nation's largest multifamily companies while making a meaningful impact in the communities you serve. Apply today and build your future with us.

As a Service Manager, you will be expected to:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. 
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
• Partner with office team members to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make-ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning, and directing the maintenance team.

Compensation & Incentives

• Base Pay: $30.00 - $34.00 / per hour
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:

• Monday - Friday: 8:00am - 5:00pm 
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• *Schedule subject to change based on business needs

What we’ll expect from you:

• Active and valid driver’s license and personal vehicle. 
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit