AI Engineer

AI Engineer

Location: Peoria, IL

Work Environment: IN-OFFICE ONLY (Peoria, IL) Not a remote or hybrid position.

Job Type: Full-Time

About the Role

IT360, Inc. is seeking a highly skilled and innovative AI Engineer to join our growing team. This strategic, client-facing role is responsible for designing, developing, and leading deployment of AI-driven solutions and automations that address complex business challenges for both internal operations and external clients. You'll work with a variety of machine learning, automations, and scripting technologies to deliver intelligent, secure, and scalable solutions tailored to client needs.

Key Responsibilities

• Design and develop scalable AI/ML models to solve real-world problems across various domains.
• Collaborate with clients to identify AI opportunities and define solution requirements.
• Build and maintain end-to-end machine learning pipelines, from data ingestion and preprocessing to model training, evaluation, and deployment.
• Integrate AI solutions into existing systems and platforms, ensuring performance, reliability, and scalability.
• Monitor and improve the performance of deployed models through continuous evaluation and retraining.
• Stay current with the latest advancements in AI/ML research and tools, and apply them to enhance solution effectiveness.
• Document processes, models, and systems to ensure transparency and reproducibility.
• Design and implement automations to streamline internal workflows and enhance client-facing services.

Additional Duties

• Collaborate with cross-functional teams to ensure seamless solution delivery.
• Provide high-quality customer service and maintain strong client relationships.
• Understand client business needs and align technology solutions accordingly.
• Accurately track time, tasks, and expenses in the ticketing system.
• Participate in customer interviews, feedback loops, and solution ideation.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field — or equivalent experience (e.g., GitHub projects, personal portfolio).
• Strong programming skills in Python (preferred), Java, or C++.
• Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Proficiency in data manipulation and analysis using Pandas, NumPy, and SQL.
• Experience with cloud platforms (AWS, Azure, Google Cloud, OpenAI) and MLOps tools.
• Solid understanding of algorithms, data structures, and software engineering principles.
• Ability to work independently and collaboratively, with a strong sense of ownership and self-management.
• Familiarity with NLP, computer vision, reinforcement learning, and large language models (LLMs).
• Knowledge of data privacy, model interpretability, and ethical AI practices.
• Contributions to open-source AI projects or published research are a plus.

Skills & Technologies

• Scripting & Automation: PowerShell, Python (Jinja), Power Automate, REWST, Zapier
• APIs: REST (required), SOAP (optional), OpenAPI spec, Postman
• AI Techniques: Retrieval-Augmented Generation (RAG), AI scoring (Model Performance Metrics), reinforcement learning
• LLM Platforms: OpenAI, Claude, Gemini
• Microsoft 365 Stack: CoPilot, Power Automate, Function Apps, Email integrations
• Cloud & Serverless: Azure Function Apps

Benefits (subject to eligibility and length of employment)

• Health insurance allowance up to $400/month
• Employer-paid group life insurance policy valued at $100,000
• 3% employer match on retirement savings plan
• Aflac individual accident insurance
• High-speed internet reimbursement up to $40/month
• $40/month cellular phone allowance
• 8 paid holidays annually
• Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service
• Access to Safe Ride Home Program (Uber ridesharing)