Client Relationship Consultant 2 (Banker) - Wilsonville, OR

Responsibilities Build relationships with customers via in‑person, appointment, and virtual channels. Assess and attend to customers’ banking needs, obtaining and processing account information. Demonstrate and educate clients on available deposit and loan products and services. Recommend solutions based on each customer’s unique goals and needs. Proactively reach out, follow up, ask questions, learn about financial needs and banking channel preferences. Identify solutions for new and existing clients by effectively engaging and communicating. Maintain knowledge of consumer and business banking products, including digital products and services. Provide consistent optimal client experience, greet clients, process basic transactions. Develop collaborative partnerships with branch team members and partners. Open new consumer and business accounts, complete service requests, submit credit applications. Proactively educate clients on emerging and self‑service digital products and services. Leverage available resources and technologies to optimize client experience and serve clients with operational excellence and accuracy. Qualifications High school diploma or equivalent. Typically a minimum of three to four years of job‑related, retail banking experience or a combination of experience and commensurate training. National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Subject to required registration process, including criminal background and credit check. Preferred Skills and Experience Proven ability to build and foster relationships with clients through proactive outreach and follow up. Ability to effectively engage and communicate with clients. Thorough knowledge of applicable bank and branch policies, procedures and support systems. Thorough knowledge of all retail products and services. Proven customer service and interpersonal skills. Experience participating in sales campaigns/promotions. Experience using and demonstrating digital products and self‑service technologies. Ability to explore and identify a customer’s true needs while leveraging a digital first mindset. Demonstrated advanced proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively. Experience in the financial services industry preferred. Location 29112 SW Town Center Loop W, Wilsonville, OR 97070. This role requires working from a U.S. Bank location all workdays. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Equal Employment Opportunity U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Compliance and Background Checks U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program. Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies. Background checks consistent with applicable local laws and federal guidelines such as FDIA, FINRA, NMLS, Reg Z, Reg G, OFAC, NFA, FCPA, Bank Secrecy Act, SAFE Act, and others. Pay Range $21.68 – $26.50 per hour. #J-18808-Ljbffr U.S. Bank