Information Technology Training Manager
$110k - $150kFranklin Fitch
IT Training Manager | Boston, MA - Hybrid (4 Days On-Site) | $110,000 - $150,000
A long-established Boston-based professional services firm is seeking a hands-on Learning & Development Manager to lead onboarding, training, and continuous education across the organization. This is a high-impact role in a lean, collaborative environment—ideal for someone who thrives on ownership, visibility, and direct engagement with end-users.
About the Role
You’ll design and deliver firmwide training programs, support new software rollouts, and ensure a seamless experience for attorneys and staff. Responsibilities include:
- New hire onboarding and role‑based training
- Live, virtual, and self‑paced learning experiences
- Software/application training (e.g., NetDocs, DMS)
- Beta testing and UAT coordination
- Building and maintaining training materials and documentation
What We’re Looking For
- 7–10 years in software training, instructional design, or end‑user support
- Legal or professional services background preferred
- Strong technical understanding of business/legal applications
- Excellent communication and facilitation skills
- Organized, proactive, and emotionally intelligent
- Willing to be on‑site in Boston 5 days/week (with future flexibility)
- Able to travel to a satellite NH office 2–3 times/year
Why This Role
- Join a firm with over 160 years of stability and reputation
- Be the first point of contact for new hires—shape their journey
- Make the role your own in a high‑trust, low‑hierarchy culture
- Enjoy a collaborative team and direct access to leadership
- Lifestyle Spending Account: $150/month for wellness, travel, and more
The firm are looking to begin interviews this week, feel free to reach out below to discuss further.
#J-18808-LjbffrVacancy posted 3 days ago
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