Shift Manager

Buffalo Wild Wings

DESCRIPTION

Buffalo Wild Wings GO - Shift Manager

Position Summary

The Shift Manager is responsible for leading restaurant operations during assigned shifts while ensuring excellent guest service, food quality, cleanliness, and team performance. This role serves as the on-duty leader, supporting daily execution, coaching team members, and maintaining Buffalo Wild Wings brand standards.

Key Responsibilities

Lead and supervise all restaurant operations during assigned shifts
Ensure timely, accurate order fulfillment and outstanding guest service
Manage team member performance , including direction, coaching, and accountability
Oversee food preparation, cooking, and execution in accordance with brand standards
Ensure all food safety, sanitation, and cleanliness standards are consistently met
Complete opening and closing procedures , including cash handling and system checks
Monitor and control labor deployment to meet business needs
Assist with inventory management , stocking, and waste control
Address guest concerns professionally and resolve issues in real time
Ensure employee meals and purchases are properly rung in and tracked
Maintain a clean, safe, and organized work environment
Execute directives, tasks, and initiatives as assigned by upper management

Qualifications

Previous restaurant or quick-service leadership experience preferred
Strong leadership, communication, and problem-solving skills
Ability to lead in a fast-paced environment
Knowledge of food safety and sanitation practices (ServSafe preferred)
Ability to stand for extended periods and perform physical tasks
Flexible availability, including nights, weekends, and holidays

What We Offer

Competitive pay with growth potential
Leadership development and advancement opportunities
Structured systems and support
A performance-driven, team-oriented work culture

REQUIREMENTS

Extensive Food Knowledge, and abilityto remeber and recall ingredients and dishes to make.
Great Leadership Skills
Familiarity with restaurants management software
Demonstrated ability to coordinate a stafff

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Vacancy posted 2 days ago

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