Customer Service Representative

Job Description

Job Description

Our client in Broomall is seeking a Customer Service Representative!

Job Details for Customer Service Representative:

• Schedule: Monday-Friday, 8am-5pm
• Pay rate: $19-$20/HR
• Health benefits after 30 days
• Paid weekly
• Casual dress code
• Room for growth

Job Responsibilities for Customer Service Representative:

• Manage incoming/outgoing calls from law firms, medical facilities, courthouses
• Obtain legal/medical records requested by clients and providing status updates
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts
• Resolve customer complaints via phone, email, and mail

Job Requirements for Customer Service Representative:

• Minimum of 2 years call center experience preferred
• Must have experience working with Microsoft Word and Excel
• Data entry skills and the ability to multi-task

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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