Part-Time Customer Service Representative Allstate Insurance Agency

Job Description

Job Description

Company: Jay Jackson Allstate Agency
Location: Albany, Georgia
Job Type: Part-Time

Join Our Team!

The Jay Jackson Allstate Agency is seeking a friendly, dependable, and customer-focused  Part-Time Customer Service Representative to provide exceptional service to our clients. If you enjoy helping people, thrive in a fast-paced office environment, and take pride in delivering outstanding customer experiences, we’d love to meet you.

This position offers flexible part-time hours with opportunities for growth within our agency.

Responsibilities

• Provide exceptional customer service to existing policyholders by phone, email, and in person.
• Answer questions regarding policies, billing, payments, claims, and coverage.
• Process policy changes, endorsements, renewals, and cancellations.
• Assist clients with obtaining insurance ID cards and policy documents.
• Schedule appointments for licensed sales staff.
• Follow up with clients regarding renewals, outstanding documentation, and service requests.
• Cross-sell and refer insurance products when opportunities arise.
• Maintain accurate customer records within the agency management system.
• Assist with general office administration and daily operations.
• Build positive, long-term relationships with clients while delivering an exceptional customer experience.

Qualifications

• Previous customer service experience required.
• Insurance agency experience preferred but not required.
• Active Georgia Property & Casualty License is a plus, but we are willing to train the right candidate.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Positive attitude with a professional appearance and demeanor.
• Comfortable using computers and learning agency software.
• Ability to work independently while contributing to a collaborative team environment.

What We Offer

• Competitive hourly pay.
• Flexible part-time schedule.
• Paid training.
• Supportive team environment.
• Opportunities for career advancement.
• Potential to obtain insurance licensing and grow into a licensed insurance professional.

If you enjoy helping others, are highly organized, and want to be part of a respected Allstate agency, we’d love to hear from you.

Apply today and start building your career with the J. Jackson Allstate Agency!

Allstate hires for a variety of roles, including insurance sales representatives, licensed sales professionals, inside sales representatives, and customer service representatives, with a focus on individuals who can help protect customers and build their careers. Allstate emphasizes providing resources for professional growth and is committed to diversity and an inclusive hiring process

Company Description

Allstate hires for a variety of roles, including insurance sales representatives, licensed sales professionals, inside sales representatives, and customer service representatives, with a focus on individuals who can help protect customers and build their careers. Allstate emphasizes providing resources for professional growth and is committed to diversity and an inclusive hiring process