Senior Technical Service Manager Architecture

Job Description

Job Description

Senior Technical Service Manager, Commercial Architecture

ms consultants

Columbus, OH or Pittsburgh, PA

ms consultants is seeking an experienced Architectural Senior Technical Service Manager to join our growing Building Systems team. We’re looking for a technical expert who can lead and mentor our Architectural team, ensuring high-quality technical deliverables are provided on time and within budget.

Working at ms consultants, you’ll enjoy a unique working environment that values diversity and collaboration. Our all-in-house multidisciplinary team allows for exposure to a wide range of projects and innovative ideas, enhancing your career development experience.

About the Building Systems Business Unit 

Our Building Systems Business Unit offers architecture, engineering, and planning consulting services to a diverse range of commercial and public clients. We work with sectors including financial services, retail, restaurants, office spaces, municipalities, and grocery markets.

• Oversee the professional growth and development of our service group’s Architectural staff. This would include conducting monthly one-on-one meetings with technical staff to discuss progress and assign longer-term projects that encourage professional growth.
• Manage team technical skill sets and capabilities, identify areas for improvement, and set annual development goals.
• Assist Project Managers with proposals, focusing on scope, schedule, and budget to ensure successful project execution.
• Complete quarterly reports on hiring, efficiency, turnover, project performance, and quality.  Oversee staff project assignments to achieve the corporate goal of 80% staff utilization. 
• Develop strong strategic alliances with sub-consultants to enhance service offerings.
• Maintain a professional network of industry peers to identify and attract potential talent.
• Collaborate with Project Managers to identify opportunities for expanding into new technical areas, including different building types, innovative designs, and specialized services such as energy modeling and 3D scanning.
• Actively participate in industry events, including speaking at regional conferences and writing technical articles and submitting projects for awards, with support from the marketing department.
• Oversee the establishment and maintenance of technical quality standards for our team. and ensuring standards are consistently met. Manage resource loading for upcoming projects.

• Bachelor’s degree in Architecture, Mechanical Engineering or Electrical Engineering from an ABET accredited or NCARB certified institution 
• Proven experience managing a technical team within a collaborative, matrixed environment.
• Registered Architect or PE licensed is preferred
• Master’s degree preferred, but not required
• Knowledge of coordinating engineering and architecture of complex building projects
• Experience in team leadership with documented success in project execution.
• Practical familiarity with ICC building codes and ASCE standards
• Proficiency in Revit, AutoCAD, Word, Outlook, and Excel.
• LEED and Green Globes experience and credentials preferred

Why Choose ms consultants? 

We are proud to be an award-winning engineering, architecture, planning and environmental consulting firm, annually ranking within ENR’s Top 500 Design Firms. We partner with a variety of public and private clients and take pride in the many relationships we have formed by providing quality design solutions since 1963. We are dedicated to helping these clients achieve their goals through integrated, innovative solutions, and outstanding customer service.

As a member of the ms team, we consider your needs as a professional and as an individual outside of work. We offer a career path which provides opportunities for advancement at any level of your career and costs for licensure, certifications, and further education. To support yourself and your family, we offer a robust benefits package with options for health coverage, in addition to life insurance, disability, long-term care, and more. Our comprehensive 401(k) plan with company matching contributions sets you up for the future, from hire to retire. Wherever you are in your personal and professional journey, ms has you covered.

We know work-life balance is important and offer paid time off and flexible work schedules for when you need it, in addition to company paid holiday. Our focus on work-life balance also includes a hybrid work option, giving you the flexibility to work in the office and at home. We’re also able to offer full-time remote work for select position, depending on the role and work requirement.

Our Mission:  

By investing in our people, we create comprehensive solutions for communities and clients.

Our Vision:  

Our vision is to shape a better tomorrow.

Our Values:  

We are accountable. We foster collaboration. We stand for inclusion. We are committed to excellence. We are passionate about our work.

The ms Commitment to Diversity, Equity, & Inclusion

ms is a company that actively promotes anti-racist values and fosters an environment of diversity, equity, and inclusion. This means working together to speak out and take action against all forms of racism, bias, and discrimination, not only in our company but in our community and everyday lives. Read more about ms DEI here.

ms consultants, inc. is an Equal Opportunity/Affirmative Action employer. ms fully supports and maintains compliance with all state, federal, and local regulations. ms does not discriminate against applicants or employees on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, or genetic information.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.