Shipping Supervisor
Second Life Mac
Job Description
Job Description
Who We Are
Founded in 2013, Second Life Mac (SLM) connects people with quality technology through affordable and sustainable Apple device solutions. Recognized for our leadership in Apple device buybacks, we’re driven by innovation, operational excellence, and continuous improvement.
About the RoleAs a Supervisor, you will be responsible for overseeing the shipping function within our warehouse. This role ensures accurate, timely, and efficient movement of devices and inventory while leading a team responsible for outbound and inbound shipment execution.
The ideal candidate is organized, detail-oriented, and experienced in managing shipping workflows within a fast-paced production or warehouse environment.
Key Responsibilities
Supervise daily shipping operations
Lead, coach, and support shipping and logistics team members
Ensure accurate packaging, labeling, and shipment processing for outbound orders
Monitor shipping schedules and coordinate carrier pickups and deliveries
Maintain inventory accuracy and proper documentation for incoming and outgoing devices
Ensure shipping workflows meet productivity, accuracy, and turnaround goals
Resolve shipping discrepancies, delays, and operational issues as they arise
Enforce company safety standards and shipping procedures
Collaborate with operations and inventory teams to maintain workflow efficiency
Assist with process improvements to improve shipping accuracy and throughput
Qualifications
2+ years of supervisory or team leadership experience in shipping, logistics, or warehouse operations
Strong organizational and time-management skills
Experience with shipping systems, inventory systems, and warehouse workflows
Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment
Strong communication and problem-solving abilities
Proficiency with Microsoft Office and operational software systems
Experience in consumer electronics, refurbishment, or distribution environments is a plus
Our Core Values
Our core values define how we show up every day—for our teammates, our clients, and our work. They guide our decisions, set our standards, and shape our culture.
- We are a Joy to Work With , bringing positive energy, humility, and respect while communicating openly and supporting one another.
- We Win the Day by taking consistent action and holding a high daily standard, knowing long-term success is built through steady progress and accountability.
- We operate with a strong Sense of Urgency , acting quickly on what matters, staying organized, and taking ownership without procrastination.
- We are Growth Minded , continuously seeking feedback, learning, and improvement, and embracing the discomfort that comes with getting better.
- We Flow Forward by staying calm, learning from setbacks, and maintaining momentum—focused on progress, not perfection.
EEO Statement
Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.
Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.
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