Client Success
DATABASE USA LLC
Client Success Manager As a Client Success Manager at DatabaseUSA.com, you'll be the primary point of contact for our clients, guiding onboarding, answering questions, resolving issues quickly, and proactively identifying opportunities to help them get more from our products. You'll work closely with our sales and data teams to deliver a seamless, high-quality client experience that drives retention and long-term loyalty. Your success is measured by the success of the clients you serve. What You’ll Do Serve as the day-to-day contact for an assigned portfolio of clients, building strong, trust-based relationships through consistent and proactive communication. Onboard new clients to DatabaseUSA.com's products and services, ensuring a smooth transition and fast time-to-value. Respond promptly to client inquiries via phone and email, resolving issues with accuracy and professionalism. Develop a thorough understanding of our databases, SaaS products, data analytics, and list management offerings to guide clients toward the right solutions for their goals. Monitor client accounts to identify usage trends, flag potential concerns, and proactively reach out to ensure satisfaction and continued engagement. Partner with the sales team to identify renewal and upsell opportunities within your client base. Document client interactions and maintain accurate account records in CRM systems. Serve as the voice of the client internally, relaying feedback to product and leadership teams to help shape service improvements. What You’ll Bring 2+ years of experience in client service, customer success, or account management role. Experience in data, marketing services, or SaaS is a strong plus. Outstanding communication skills – you're comfortable on the phone, clear in writing, and naturally put clients at ease. A problem-solving mindset with the ability to think on your feet, stay calm under pressure, and find solutions that work for both the client and the business. Strong organizational skills and attention to detail – you manage multiple client accounts without letting anything fall through the cracks. A genuine passion for helping people succeed and a commitment to delivering an exceptional client experience. Comfort working with data, spreadsheets, and CRM tools; familiarity with the direct marketing or data industry is a bonus. A collaborative, team-first attitude and the ability to work cross-functionally with sales, data, and operations teams. Why Join DatabaseUSA.com? Competitive salary and a commission/bonus structure that rewards client retention and growth. Monday–Friday, 8–5 schedule — no evenings, no weekends. Comprehensive onboarding and training on our full product suite so you can confidently support your clients from day one. Real advancement opportunities within a fast-growing company — we promote from within. A family-oriented culture with approachable management that genuinely supports your success. Work with clients across a wide range of industries, keeping your work varied and engaging. #J-18808-Ljbffr DATABASE USA LLC
- ...Pacific. The Team We focus on building meaningful relationships with our clients and demonstrating indispensable value by converting our expertise, knowledge and skills into sustained commercial success for them through the adoption of Sojern products & solutions. We...SuggestedWork at officeLocal areaRemote work
- ...Francisco, California with teams in the Americas, Europe, Middle East and Africa, and Asia Pacific. The Role Sojern is seeking a Client Success Manager to support Enterprise travel clients in the fast‑paced, online advertising environment. As a Client Success Manager,...SuggestedWork at officeLocal areaFlexible hours
$78.8k - $145.13k
...Position Summary This position serves as the primary point of contact and liaison for clients, supporting them throughout the client journey from implementation through production. Client Success Managers ensure client needs and expectations are aligned; contractual...SuggestedFull timeTemporary workWork experience placementRemote workFlexible hours- DatabaseUSA in Omaha is seeking a passionate Client Success Manager to enhance client relationships and retention. In this role, you'll be the main contact for clients, helping them maximize their use of our data solutions. The ideal candidate will have 2+ years in client...Suggested
- A service-oriented company in Omaha is seeking a Client Support Specialist to provide excellent customer service and handle client inquiries across various communication channels. The role requires a high school diploma and 2-3 years of experience in customer service or...Suggested
- ◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored coverage recommendations that meet each family's needs ◾Build and...Full time
Globe Life: Moore Organizations
Omaha, NE8 hours ago - An established industry player is seeking a Customer Success Representative to enhance client experiences with their financial software products. This role is pivotal in supporting clients, resolving issues, and delivering exceptional service. You'll engage directly with...
- A leading marketing platform for hospitality is seeking a Client Success Manager to join their growing U.S. team. This role offers a hybrid work model from Omaha or fully remote. Responsibilities include managing travel advertising campaigns, maintaining key client relationships...Remote job
- DatabaseUSA is looking for a Client Success Manager to join their team in Omaha, Nebraska. In this role, you will serve as the primary contact for clients, managing onboarding and proactive communication to enhance their experience with our products. As a Client Success...Monday to Friday
- RateGain is looking for a Client Success Manager in Omaha, Nebraska. In this role, you will support Enterprise travel clients and manage digital advertising campaigns. Responsibilities include coordinating pre-sale activities, maintaining client relationships, analyzing...Flexible hours
- ...service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services....Full time
McQuade Organization
Omaha, NE8 hours ago $20.67 - $29.57 per hour
About This Opportunity The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and...Hourly payWork at office3 days per week$17 - $22 per hour
Join to apply for the Customer Success Representative role at gWorks . Base pay range $17.00/yr - $22.00/yr The Role: Client Services Representative At gWorks, we help local governments lead with confidence and serve their communities more effectively. From financial...Hourly payWork at officeLocal areaRemote workShift work$94k - $134.75k
...comprehensive solutions, oversees resolution processes, and builds strong client relationships. It involves analyzing feedback trends and... ...Servicing, Merchant Servicing, Account Management or Customer Success Manager, or another customer-facing role; 10+ years preferred...Work at officeLocal areaRemote workFlexible hours- -No prior industry experience required -Meet with clients on Zoom to help deliver and explain their benefits -Explain options in a clear, simple, and relatable way -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training...Remote jobFull time
Zuzick Organization of Globe Life
Omaha, NE2 days ago $14k
...Satisfaction. Elicit Positivity. Bloomwell Autism Therapy is looking for a charismatic and driven leader to join our team as the Clinic Success Manager. The Clinic Success Manager ensures that everyone—the teammates, the patients and the parents—at a clinic is successful....Hourly payTemporary workMonday to FridayWeekend workAfternoon shift- ...Job Description Job Description Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties Develop and nurture relationships with selected...Remote job
$65k - $85k
A growing technology startup in Omaha is seeking a Supplier Onboarding Manager to lead integration efforts for clients in the electrical and mechanical contracting sectors. This role involves coordinating supplier onboarding and ensuring effective connections through various...- Milliman, Inc is seeking a Client Success Manager to enhance client relationships and ensure satisfaction through effective analytics and support. This role requires an understanding of the healthcare industry and involves day-to-day client operations management. Candidates...Remote job
- Orion Advisor Solutions LLC is seeking a Customer Success Associate to provide frontline support for client inquiries via phone, chat, and case channels. This hybrid role requires strong communication skills and attention to detail in a fast-paced environment. The ideal...
$15k
...integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive... ...communication (written and verbal) and problem-solving skills Ability to successfully handle multiple demands and competing priorities in a deadline...Work experience placementLocal area- ...partnered with family-owned and closely held businesses, helping them grow, transition ownership, and prepare for long-term success. As a Client Advisor, you’ll work with business owners in the areas of succession planning, estate coordination, and executive benefit strategies...
- ...recruitment and engagement strategies. You will be central to attracting, onboarding, and retaining professional drivers, ensuring their success and satisfaction within our transportation ecosystem. Successful candidates will have a background in recruiting or related fields,...
$87.75k - $182.5k
...applicants outside this region will not be considered. About Client Services The Client Services team is part of Yahoo Ads Sales. Core... ...and grow revenue, exceed client expectations, and drive success for clients. The team focuses on experts on our DSP, finding ways...Work at officeRemote workFlexible hours- Nabity Business Advisors seeks a Client Advisor in Omaha, NE, to support business owners with succession planning and estate coordination. The role demands clear communication and analytical skills, along with a Bachelor's degree in finance or business. You will engage...
- ...management firm providing comprehensive trust, wealth management, family office, and strategic planning services for a growing client base of successful individuals and families, endowments and foundations, business owners, and corporations. Our experienced team of...Work at office
- ...Applied Underwriters, where employees have been at the heart of our success story for more than 30 years. Headquartered in Omaha, NE, our... ...that allow you to focus on achieving your full potential. The Client Services Specialist is responsible for providing exemplary...Immediate startFlexible hours
- Bridge enterprise clients and technical teams to power FactualIQ’s Decision Engine. Model decision processes, define measurable success criteria, and translate complex business workflows into AI-enabled solutions that accelerate enterprise decision‑making. As a Client...
- Client Program Manager What does a successful Client Program Manager do at Fiserv? As a successful Client Program Manager, you will ensure Fiserv consistently delivers on its commitments to strategic financial institution clients. You will play a pivotal role in driving...Temporary workH1b
$50.02k - $68.7k
...financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add‑on sales and...Full timeWork at office
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