Service/Installation Scheduler

Job Description

Job Description

Benefits:

• SIMPLE IRA
• Vacation time

Job Summary

We are looking for a Service/Installation Scheduler who can help us schedule our measure, install, and service appointments between our customers and crews. This person must develop a thorough understanding of our products and services to better assist in scheduling appointments and managing customer expectations.

Responsibilities

Coordinate with customers, installers, and techs to schedule measure, install, and
service appointments.
Communicate with installers and techs about the complexity of jobs and schedule accordingly.
Verify all products and parts have arrived before scheduling appointments.
Prepare daily job packets.
Process job packets to completion.

Qualifications

Must have the ability to problem solve.
Must be detail-oriented.
Must be capable of continuously learning and adapting to changes.
Must have good communication skills.
Must be comfortable utilizing various forms of technology.

Company Overview

Window World is the largest exterior remodeler in the United States. We offer in-home consultations on a wide array of residential exterior remodeling products. Industry-leading warranties back our energy-efficient products, and we provide exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.