Assistant Operations Manager

Job Description

Job Description

Assistant Operations Manager Responsibilities:

• Coordinate internal resources and third parties/vendors to support the smooth execution of various operational activities.
• Assist in ensuring that all operations are conducted efficiently, meeting timelines, adhering to scope, and staying within allocated budget.
• Collaborate in defining operational scope and objectives, engaging relevant stakeholders to ensure feasibility and alignment with organizational goals.
• For instance, develop and maintain daily and periodic work schedules, assigning appropriate frequencies to tasks to meet operational expectations.
• Support in ensuring availability and proper allocation of resources for operational tasks.
• Participate in the development of detailed operational plans to monitor progress and track performance.
• Participate in monthly meetings with comprehensive presentations detailing operational goals, hours, and expenses.
• Assist in managing changes to operational scope, schedules, and costs utilizing suitable verification methods.
• Support in measuring operational performance using appropriate tools and techniques, reporting and escalating issues to management when necessary.
• Help manage relationships with clients and relevant stakeholders, ensuring effective communication and satisfaction.
• Contribute to risk management efforts to minimize potential operational risks.
• Assist in establishing and maintaining relationships with third-party vendors.
• Contribute to the creation and maintenance of comprehensive operational documentation.
• Support client interactions by participating in ordering briefs and clarifying project requirements.
• Perform quality inspections and customer visits to review inspections, addressing pending issues as needed.
• Delegate operational tasks based on staff members' strengths, skill sets, and experience levels.
• Aid in tracking operational performance to analyze successful completion of short and long-term goals.
• Assist in meeting budgetary objectives and adjusting operational constraints based on financial analysis.
• Support business development efforts to promote growth in company revenue.
• Develop and share comprehensive operational plans with clients and staff members.
• Utilize and develop leadership skills as required.
• Attend conferences and training sessions to maintain proficiency.
• Perform other related duties as assigned.
• Develop spreadsheets, work instructions, diagrams, and process maps to document operational needs.

Assistant Operations Manager Requirements:

• Proven working experience in operations management or related field.
• Strong client-facing and internal communication skills.
• Excellent written and verbal communication abilities.
• Solid organizational skills, including attention to detail and multitasking capabilities.
• Proficiency in Microsoft Office Suite.
• Project Management Professional (PMP) certification or similar qualifications would be advantageous.
• Experience with ISO 9001:2005 and Lean & Six Sigma methodologies.
• Bachelor's Degree in an appropriate field of study or equivalent work experience.
• Familiarity with project management software tools.
• Willingness to travel as required.
• Other duties as assigned.

Project Manager skills & Proficiencies:

• Verbal Communication
• Written Communication
• Leadership
• Detail-Oriented
• Risk Management
• Negotiation
• Cost Control
• Critical Thinking
• Communication
• Problem Solving
• Analytical Skills
• Technical Skills
• Developing and Tracking Budgets
• Coaching
• Supervision
• Staffing
• Project Management
• Process Improvement
• Planning
• Performance Management
• Inventory Control