Customer Service Representative - UniFirst

Customer Service RepresentativeUniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training. What you'll be doing: Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Provide excellent customer service to both customers and UniFirst personnel. Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process. Partner and provide administrative support to UniFirst's Sales Department. Perform basic data entry and other administrative duties.QualificationsWhat we're looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills: professional telephone and email etiquette. Essential skills: active listener, responsive, and personable. Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc.) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.Primary LocationUnited States-TexasWork Locations813 - MCALLEN, TX 515 E. Beech Ave. P.O. Box 1598 McAllen 78501Organization813 - McAllen TXJobCustomer ServiceEmployee StatusRegularJob LevelIndividual ContributorShift1st ShiftScheduleFull-time