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Route Driver

Boar's Head Brand/Frank Brunckhorst Co., LLC

Hiring Company:

Delicatessen Services Co., LLC

Overview:The Route Driver plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:Essential Functions

  • Itemized check-in of delivered goods with a customer representative

  • Complete bi-weekly customer inventory

  • Create bi-weekly orders based on established inventory levels

  • Pull credits, create out-of-date memos, and issue customer credits

  • Complete merchandising resets and recommend opportunities for cross-merchandising

  • Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.

  • Complete assigned Go-Spot-Check missions

  • Delivery of perishable goods to customers

  • Monitor truck maintenance schedule and coordinate necessary maintenance

  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges

  • Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

  • High school diploma or equivalent, including basic math and reasoning

  • Ability to speak and read English

  • 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role

  • Successful mastery of Brand Associate essential functions and requirements

  • Valid driver’s license and clean driving record

  • Basic computer skills

Physical Requirements

  • Ability to stand for a minimum of 4 hours

  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

  • Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

  • Product knowledge and customer service

  • Company History

  • ServSafe certification

  • Deli Operations

  • Slicer use, maintenance, and cleaning

  • Deli scale operation and sanitation

  • Proper slicing technique, product wrapping, and handling

  • DOT compliance and Safe Driver training

Location:Concord, NC, Huntersville, NC, Indian Trail, NC, Matthews, NC

Time Type:Full time

Department:Cardinal Deli Provisions

Vacancy posted 2 days ago
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