Enterprise IT Systems / Unified Communications (UC) Engineer - TS/SCI with Polygraph

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Seeking an experienced engineer to provide enterprise IT systems support and Unified Communications (UC)/video engineering across multiple secure, geographically dispersed environments. Role includes Tier II support, UC/video design and deployment, lifecycle engineering, system hardening, and supervision of IT staff using ITIL best practices.

Key Responsibilities:

• Provide Tier II support for Windows, Linux, Active Directory, DNS/DHCP/DFS, and enterprise applications
• Troubleshoot system, application, and performance issues; deliver remote desktop support
• Support Cisco-based video/UC infrastructure and Microsoft Teams environments
• Troubleshoot video endpoints; support call scheduling and in-room sessions
• Develop operation documentation, SOPs, and Knowledge Base articles
• Apply DISA STIG/SCAP security hardening
• Coordinate with external agencies and internal teams to ensure seamless UC/video services

Required Qualifications:

• Bachelor’s degree or equivalent experience
• 10+ years of IT experience
• Active TS/SCI with Polygraph
• Security+ (IAT Level II)
• Experience with Windows, Linux, AD, enterprise troubleshooting, and ITIL processes
• Experience with Cisco UC Manager/Meeting Server, Vbrick, Jabber, and video endpoints

Preferred Skills:

• Cisco TMS and Expressways
• Microsoft 365/Teams
• PBX support
• AWS experience
• SCCM, PowerShell, VMware/Citrix
• Exchange and networking fundamentals

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements

Years of Experience

10 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Citizenship

U.S. Citizenship Required