Bartender Rising Tide Tap & Table

Job Description

Job Description

The Bartender at RISING TIDE tap & table is a key contributor to the guest experience - personifying our brand promise. All actions by this individuals in this position should represent the brand principles - “Crafted, Crave-able, Gather Round & Share, Big Hearted and Travel & Guide.” Our people set themselves apart through Confidence, Knowledge, Our Place in the Community and an unyielding Drive to Engage with our Guests.

Knowledgably serves the craft beer selection, wines, and accurately mixes alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Greets guests within 2 minutes and maintains a warm and welcoming atmosphere.

• ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.

• Properly and promptly prepare, garnish, and serve drinks to Guests.

• Engages with Guests by providing information and samples of signature products, especially the craft beer selections.

• If the Guest is ordering food, sets up the Guest with place setting, follows same service protocol as Server, and coordinates food delivery with Food Runner.

• Knows the menu & chalkboard to make appropriate beverage and food recommendations.

• Highlights craft beer/wine/specialty drinks/after dinner drinks/deserts and upsells when appropriate.

• Keeps a clean, organized bar area and provides place settings to guests when food is ordered.

• Creates a seamless experience by reading each Guest’s needs and providing all necessary items – condiments, plates, etc.

• Accurately rings up all orders in the POS system while maintaining ability to socialize with Guests. Processes payments for guests in an accurate and timely manner

• Remains actively engaged with guests and the business behind the bar.

• Communicates, coordinates and partners with fellow Bartenders, Barback if assigned, and MOD to cover any need to leave bar area for an extended period of time.

• Builds Guests count by role modeling the brand and building a regular clientele.

• Strictly adheres to responsible alcohol service standards and can proactively and successfully deal with signs of intoxication with a Guest when necessary.