Restoration Crew Chief

Job Description

Job Description

Water Mitigation Crew Chief

Power Dry – Des Moines, IA
Full-Time

Turn Chaos into Calm – Join Our Rapidly Growing Team

Founded in 1988,  Power Dry is a leader in emergency water and mold removal services. For over 38 years, we’ve proudly helped customers through some of the most difficult moments in their lives. As we continue to grow our presence in the  Des Moines, Iowa market , we're looking for a dependable, high-performing, and customer-focused  Water Mitigation Crew Chief to join our team.

At Power Dry, we foster a positive and supportive work culture. We celebrate team wins with fun events, provide catered meals, and are committed to creating a workplace where employees can thrive both professionally and personally. We offer clear career growth opportunities, on-the-job training, and the autonomy to take ownership of your work.

As a Water Mitigation Crew Chief, you'll take the lead on restoration job sites, guide crew members, and help homeowners and businesses recover from unexpected water and property damage.

Compensation & Benefits

Power Dry offers a comprehensive benefits package, including:

• Choice of 4 medical plans , including one option available at $0 payroll cost for employee coverage
• Dental insurance with 2 plan options
• Vision insurance
• Health Savings Account (HSA) available with the high-deductible health plan
• Flexible Spending Accounts (FSA) for medical and dependent care expenses
• Company-paid short-term and long-term disability insurance
• Company-paid $25,000 life insurance policy
• 401(k) with company matching
• Ancillary benefit options, including  Hospital, Critical Illness, and Accident Insurance
• Paid time off and paid holidays
• Incentive-based compensation with earnings tied to production volume
• Company vehicle and fuel card
• Company-provided uniforms and tools
• Paid training and continued development
• Career growth and advancement opportunities

What You'll Do

As a  Water Mitigation Crew Chief , you'll lead restoration crews on residential and commercial job sites impacted by water, sewage, and other property damage. You'll take ownership of the job site, keep projects moving safely and efficiently, and provide an exceptional experience for customers during what can be a stressful time.

Responsibilities include:

• Lead and supervise assigned crew members on restoration job sites
• Assess water and sewage damage and determine appropriate mitigation steps
• Perform water extraction, mitigation, and structural drying
• Set up, monitor, and remove professional drying equipment
• Perform demolition and removal of damaged materials when necessary
• Use hand tools, power tools, and specialized restoration equipment
• Maintain clean, organized, professional, and safe job sites
• Communicate project progress and expectations clearly with customers
• Provide professional and empathetic service to homeowners and businesses
• Maintain accurate and timely project documentation using company and industry software
• Ensure work is completed according to company procedures, quality standards, and safety requirements
• Drive a company vehicle to and from job sites while following all safety and traffic requirements
• Assist with mold remediation projects following appropriate training
• Take ownership of assigned projects and help ensure work is completed efficiently and to Power Dry standards

What We're Looking For

We're looking for a  dependable, hands-on leader who is comfortable taking ownership of a job site while working alongside the crew.

Previous restoration or mitigation experience is preferred, but we are also willing to consider candidates with strong hands-on experience in  construction, demolition, skilled trades, home services, or a similar environment who demonstrate leadership ability, a strong work ethic, and a willingness to learn.

Qualifications

• Valid driver's license and acceptable driving record
• Reliable transportation to and from work
• Previous restoration, mitigation, construction, skilled trades, or related hands-on experience preferred
• Previous crew lead or supervisory experience preferred
• Ability to lead and work alongside a field crew
• Ability to routinely lift and move items weighing up to 50 lbs.
• Comfortable performing physical work throughout the workday
• Comfortable using or learning to use hand tools, power tools, and specialized restoration equipment
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to remain professional and empathetic when working with customers during stressful situations
• Dependable, punctual, and reliable
• Must successfully complete required pre-employment background check and drug screening

Schedule & On-Call Requirements

This is not a traditional Monday–Friday, 9-to-5 position.

Power Dry provides emergency restoration services, which means our customers may need us outside of normal business hours. Water Mitigation Crew Chiefs must be willing to:

• Participate in a  rotating on-call schedule
• Respond to occasional after-hours emergency calls
• Work weekends as part of the rotation
• Work overtime and some holidays as needed

Flexibility and reliability are important parts of being successful in this role.

Build Your Career With Power Dry

This is an opportunity to take the next step in your restoration or skilled-trades career while helping build Power Dry's growing presence in the  Des Moines market .

You'll have the opportunity to lead projects in the field, develop other team members, expand your restoration knowledge through cross-training, and take on additional responsibility as the business grows.

If you're a hands-on leader who takes pride in quality work, enjoys helping customers, and wants to grow your career with a rapidly expanding company,  we'd love to hear from you.

Job Type: Full-time
Location: Des Moines, IA