Senior Facility Manager

Senior Facility ManagerThis position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it. The Senior Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the goals and objectives of the client. The position is the primary liaison with the client and leads staff in the coordination of services and activities, financials, vendors and manpower required for current and future needs of the building and operations. The Senior Facilities Manager also has responsibility for the overall financial and KPI performance of the business plan within the respective portfolio.Essential Functions and Responsibilities:Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance. Ensure that staff implements and provides these services in a manner consistent with C&W policies and ownership directivesManage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP's, and assuring payments and invoicing match contract pricing. Initiate audit & control systems to ensure statutory, policy and contractual commitments are metLead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilitiesEnsure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupantsEnsure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner and the propertiesPrepare and deliver consolidated reporting and reviews of all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complexDevelop, prepare and explain the annual facility budget, quarterly forecasts, and business plansAssist in development of capital budgets for the property. This includes contributions towards a five- year plan of maintenance, facility improvement and cost reduction initiativesCoordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements. Review work order metrics and system to identify service gaps and recurring issues and provide corrective actionsApprove all positions and direct the hiring, training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. Conduct and approve all performance evaluations of facility management staffManage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contactsDrive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goalsEnsure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as requiredKey Competencies:Communication Proficiency (oral and written)Technical ProficiencyProblem Solving/AnalysisCustomer FocusFinancial ManagementLeadershipRelationship ManagementTeam OrientationVendor ManagementMulti-TaskingImportant Education:Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration requiredImportant Experience:Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility ManagerExperience in leasing, construction, engineering and all facets of property operation and building managementExperience with human resource and performance management processesExperience with critical system environments preferredCMMS/Work Order Management experience preferredCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation for the position is: $ 106,250.00 - $125,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.