Field Service Technician 3

Field Service Technician (FST3)

If you like to make equipment work better, this is the role for you. As a Field Service Technician, you'll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team.

We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You'll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems.

This is a technical, hands-on role that requires a high level of technical aptitude and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience. The following skills are valued for success:

• Excellent communication skills to lead communication with the factory and other customers/stakeholders within a diverse organization
• Be a role model for others by emulating our culture of safety and attention to detail
• Solving complex technical problems using all resources available including procedures, equipment schematics, manuals and work instructions
• Understanding of procedural requirements related to the handling of hazardous production materials
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Expert with using hand tools including multi-meters
• Proficiency with Microsoft Office
• Personal focus on safety for the individual and those around them

Essential functions and major responsibilities include:

• Leads preventative maintenance inspections and required corrective maintenance duties and major repairs on Centrotherm equipment.
• Performs periodic system maintenance per customer schedules and requirements.
• Participates in technically complex troubleshooting work.
• Performs work routinely outside generally defined parameters. Assignments are non-standard and completed by referencing work instructions, PTPs or equipment schematics.
• Install equipment upgrades utilizing equipment documentation and work instructions.
• Communicates with customers and internal stakeholders regarding equipment status and escalations.
• Assists with training new employees on preventative and corrective maintenance tasks.
• Apply sound judgement and reason to solve non-standard equipment problems.
• Meets company and customer reporting requirements ensuring accurate logs are maintained.
• Ahere to all company and customer safety policies.
• All other duties as assigned by Supervisor.
• Not intended to be an exhaustive list of all job duties as other similar responsibilities may be added within the scope of the job.

Secondary functions include:

• Works with customers and internal stakeholders to order parts and maintain parts inventory as required.
• Use model-based problem solving to articulate complex equipment issues.
• Completes failure analysis paperwork, part shipping and part decontamination documentation as required.
• Assists with developing pre-task plans, troubleshooting plans and structured problem-solving plans.

Preferred qualifications:

• 5+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.

Minimum and preferred education/training/experience:

• The candidate must possess at least three of the following educational or experience requirements:
• Associate of Arts or Associate of Science degree in STEM or technical program.
• Military service with 12+ months of experience considered in lieu of degree and/or equivalent technical degree experience.
• Technical certification or trade school diploma.
• 12+ months of experience gained through a certification, apprenticeship, or other facilities experience.
• Minimum 2 years working on semi-conductor manufacturing equipment and support equipment.

Physical requirements and working conditions:

• Work in an environment with potentially hazardous materials wearing coveralls, hoods, booties, safety glasses and gloves.
• May require use of a respirator.
• May require the ability to carry out a coworker in case of emergency.
• Able to lift up to 30 pounds. Typically walks 3-5 miles a day with additional time spent standing/sitting.
• Work a fixed schedule as determined by management and customer requirements. Monday-Friday or compressed work weeks both day and night.

Benefits include: Medical, Dental, Vision, 401(k) Profit Sharing, STD/LTD, Life Insurance, Vacation, Sick Pay, Holidays, EAP and more

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected class by local/state/federal laws.

centrotherm international AG