REMOTE Patient Services Representative (PSR) - $18/hr - 10/19 Start

Job Description

Job Description

FAST-MOVING HIRING PROCESS — PLEASE READ THE FULL POSTING BEFORE APPLYING

We are hiring multiple Remote Patient Services Representatives (PSR) for an upcoming healthcare support class beginning October 19, 2026 .

This hiring process is moving quickly.

If selected to move forward, you will receive time-sensitive instructions regarding your screening, equipment verification, interview, and onboarding requirements.

Candidates must be able to complete requested steps QUICKLY, ACCURATELY, and EXACTLY as instructed.

Incomplete documentation, missing screenshots, incorrect testing, or delayed responses may prevent us from moving your application forward in time for the class.

POSITION DETAILS

Position: Patient Services Representative (PSR)

Program: BMSPAF

Location: 100% Remote – U.S.

Pay: $18.00/hour

Start Date: October 19, 2026

Schedule: Monday–Friday

Hours: 8:00 AM–4:30 PM EST

Lunch: 30-minute unpaid lunch

Breaks: Two paid 15-minute breaks

WHAT YOU'LL DO

The Patient Services Representative provides advanced support to patients, providers, and caregivers for a manufacturer-sponsored healthcare program.

Responsibilities may include:

• Benefits verification
• Insurance eligibility and coverage support
• Billing and coding assistance
• Claims assistance, tracking, and submission
• Prior authorization assistance and tracking
• Coordination of benefits
• Benefits verification result calls
• Welcome calls
• Alternate coverage research
• Appeals and denials
• Patient, provider, and caregiver support
• Processing required correspondence
• Reviewing reimbursement trends and delays
• Maintaining accurate documentation
• Handling confidential patient information
• Working from phone and system-based queues
• Following defined policies, procedures, and service-level expectations
• Escalating complaints or complex situations appropriately

This is a remote healthcare support position with phone and queue-based responsibilities.

MINIMUM QUALIFICATIONS

High School Diploma or GED required OR Higher Education

Candidates generally need 4+ years of directly related and progressively responsible experience.

Education may substitute for experience as follows:

• A qualifying 2-year degree may substitute for 2 years of experience
• A qualifying 4-year degree may substitute for 4 years of experience
  

Relevant backgrounds may include:

• Healthcare customer service
• Health insurance
• Patient services
• Medical billing and coding
• Benefits verification
• Insurance eligibility
• Prior authorization
• Claims
• Appeals and denials
• Pharmacy support
• Provider services
• Healthcare call centers
• Reimbursement support

SKILLS WE'RE LOOKING FOR

• Strong verbal and written communication
• Advanced customer-service and interpersonal skills
• Strong attention to detail
• Strong organizational skills
• Ability to follow established policies and procedures
• Ability to work independently
• Basic analytical skills
• Strong mathematical skills
• Familiarity with medical terminology
• General knowledge of medical claims
• General knowledge of healthcare billing preferred
• Proficiency with Microsoft Outlook, Word, and Excel
• Ability to navigate multiple systems while maintaining accuracy
• Ability to work successfully in a structured remote environment

PLEASE READ BEFORE APPLYING

THIS CLASS STARTS OCTOBER 19TH AND THE PROCESS MOVES FAST.

If you are selected to continue, you may be asked to complete technical testing, provide computer and internet verification, participate in a video interview, and complete additional hiring and onboarding requirements.

Please do not apply unless you are prepared to respond promptly and follow instructions carefully.

Successful candidates must be able to:

✅ Complete requested testing promptly
✅ Submit clear and accurate screenshots/documentation
✅ Follow written instructions step by step
✅ Respond to recruiter communications quickly
✅ Attend scheduled interviews on time
✅ Complete onboarding requirements promptly
✅ Complete required background screening and drug testing
✅ Be fully available for the October 19, 2026 training start

Moving quickly does NOT mean skipping steps.

We are looking for candidates who can move through the process FAST while still getting everything RIGHT.

REMOTE EQUIPMENT REQUIREMENTS

Candidates must be prepared to verify that their home computer and internet setup meet client requirements.

This position requires qualifying Windows-based equipment and a reliable remote-work setup.

Apple/Mac computers and Chromebooks are not permitted for this program.

Candidates must also be able to support a hardwired Ethernet internet connection .

Specific testing and verification instructions will be provided to candidates selected to move forward.

LOCATION RESTRICTIONS

At this time, candidates cannot be hired from:

California, Colorado, Connecticut, Hawaii, Washington D.C., Illinois, Iowa, Maine, Maryland, Massachusetts, Michigan, Montana, New Hampshire, New Mexico, Nevada, New York, New Jersey, Oregon, Pennsylvania, South Dakota, North Dakota, Vermont, Washington, or West Virginia.

If you have the healthcare, insurance, patient-service, claims, authorization, or related customer-service background we're looking for — and you are ready to move through the hiring process quickly and accurately — APPLY TODAY.

$18/hour | 100% Remote | Monday–Friday | 8:00 AM–4:30 PM EST | October 19 Start

Please monitor your email and spam/junk folder after applying. If selected, follow-up communication may be time-sensitive.

\nCompany Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.