Tech Lead

Tech Lead - Columbus $400 Sign on Bonus!

At Veo, our mission is to end car dependency by making clean transportation accessible to all. Veo provides millions of bike and scooter rides annually across over 60 cities and universities in North America. We design and manufacture our vehicles, hardware, and software systems in-house and operate local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Pay: $17.50/hr

A company van is provided to all employees. All applicants must have reliable transportation to the warehouse located on South Nelson Road, Columbus, OH.

Responsibilities

• Perform field tasks: swapping batteries, rebalance vehicles, respond to on-demand requests to locate/retrieve scooters
• Address complaints received by email or Zendesk by solving the issue or addressing it to a field tech
• Train new technicians in shift priorities, start and end of shift SOPs, and in company systems (upkeep, WIW, TechApp)
• Ensure that warehouse is organized and up to standards
• Batteries are being cycled correctly and vehicles are placed in the right position
• Assist with other tasks assigned by Operations Manager

Qualifications & Skills

• Prior experience leading or mentoring teammates
• A willingness and ability to work a variety of days and shifts, primarily evenings and weekends
• Exceptional communication and attention to detail
• Passion for dockless scooter sharing and sustainable transportation
• Ability to lift up to 60 lbs scooters without assistance

Salary Range

$17 - $17.50 USD

Sign on Bonus: $400 sign-on bonus paid out upon 60 successful days of employment.