Information Technology (IT) Support Technician (Student Worker)

IT Technician Intern

Under the direction of the Technology and Data Support Services department, the IT Technician Intern will assist IT staff with basic technical support tasks in a structured learning environment. This position is designed to provide hands-on experience with classroom technology, device setup, and customer service while developing foundational technology and workplace skills. The intern will support staff and students while gaining exposure to real-world IT operations in an educational setting.

Requirements / Qualifications

MINIMUM QUALIFICATIONS Applicants must demonstrate the ability to participate in a structured educational internship and benefit from a work-based learning experience. • Currently enrolled student (recommended grades 10–12 or post-secondary college student) • Interest in technology, IT support, or related career pathway • Ability to follow school and workplace expectations • Demonstrated respect for diversity and inclusion in a school environment

LICENSES AND CERTIFICATES: • None required for entry • School or program authorization for participation in internship may be required

• Letter of Introduction
• Other (School Enrollment Verification Letter)
• Resume

Comments and Other Information

PHYSICAL AND MENTAL REQUIREMENTS: The following physical and mental requirements described are representative of those that must be met by an employee to successfully perform the essential functions of employees assigned to this position. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions of this position. The physical requirements for the position include the ability to do the following regularly for short or long periods of time: bend; drive or travel to a variety of sites within a reasonable time frame; grasp; hear; kneel; lift and carry at least fifty pounds and may involve items up to seventy-five pounds with assistance; crouch; crawl; climb; balance; climb ladders to heights greater than 10 feet; lift from the ground, chest, shoulder or above, and waist; operate all required equipment; pull; push; reach above the shoulders; read electronic and written materials; see with visual acuity (including color, depth perception, and field of vision); sit; squat; speak clearly in person and on the phone; stand; stoop; talk; transverse across uneven surfaces; twist at the neck and waist, and walk. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, mouse, calculator, and/or operate standard maintenance tools and equipment. The mental requirements for this position include the ability to do the following regularly for short or long periods of time: accept criticism and feedback on performance; analyze and solve problems; collaborate and interact successfully with various groups of people encountered in the course of work; learn and apply new information or skills; make observations; read and interpret information; use mathematical reasoning; use oral and written communication skills; work on multiple, concurrent tasks with frequent interruptions; and work under intensive deadlines and meet productivity requirements. WORK ENVIRONMENT: The following work environment characteristics described are representative of those an employee encounters while performing the essential functions of employees assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel, or operate computers and standard office equipment; reach with hands and arms from the waist to at or above shoulder level; bend, stoop, push, pull, grasp, squat, kneel, and twist to open file cabinet drawers, and lift up to fifty (50) pounds from ground, waist, and chest level; travel over uneven terrain that may include gravel, dirt, or stairs. Specific abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental Demands While performing the duties of this job, an employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and difficult office administrative problems; observe and interpret people and situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with administrators, staff, teachers, partner district personnel, governmental agencies, and others encountered in the course of work. WORK ENVIRONMENT: The following work environment characteristics described are representative of those an employee may encounter while performing the essential functions of employees assigned to this position. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. Employees in this position typically work in an office or school environment that is clean, generally hazard-free, has minimal and noise or temperature variations, and is moderately paced with moderate to high pressure. The employee may need to occasionally travel or work evenings and weekends to complete or participate in work-related assignments and events. NONDISCRIMINATION IN EMPLOYMENT (Board Policy, 4030): The Governing Board is determined to provide ROP employees, volunteers, and job applicants with a safe, positive environment where they are assured of full and equal employment access and opportunities, protection from harassment or intimidation, and freedom from any fear of reprisal or retribution for asserting their employment right under the law. This policy shall apply to all ROP employees and, to the extent required by law, to volunteers and job applicants. No ROP employee shall be discriminated against or harassed by any coworker, supervisor, manager, or other person with whom the employee comes in contact in the course of employment, on the basis of actual or perceived race, color, national origin, ancestry, religious creed, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, military and veteran status, gender, gender identity, gender expression, sex, or sexual orientation or his/her association with a person or group with one or more of these actual or perceived characteristics, at any ROP site and/or activity.