Guest Services Team Member
AEG Presents
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Kansas City Chiefs are currently recruiting talented individuals to deliver Championship Service during stadium-wide events (including but not limited to all concerts and sporting events). Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at GEHA Field at Arrowhead Stadium. Qualifications:
- Availability for all stadium-wide events, including weeknights, holidays, primetime evening, etc.
- Ability to stand for long periods of time in various weather conditions
- Ability to traverse sections of the stadium via stairs and/or ramp
- Fundamental technical skills required; smart phone proficiency, email communication, personnel portal, ability to complete virtual interview without assistance
- Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Serve Like Lamar"
- Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
- Using knowledge of GEHA Field at Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
- Performing additional responsibilities as needed and as directed by supervisory personnel
Vacancy posted 3 days ago
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