BARISTA (FULL TIME AND PART TIME)

Barista Position at TouchPoint

TouchPoint is hiring immediately for a full-time and part-time Barista position. The address is Henry Ford Novi Hospital - 47601 Grand River Avenue, Novi, MI 48374. Online applications are accepted only. The schedule is full-time and part-time, from 6:00 am to 4:00 pm, with days varying. More details will be provided upon interview. Previous cash handling experience is preferred. The fixed pay rate is $15.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner.

Essential Duties and Responsibilities:

• Prepares espresso orders for customers and catering using standard measures and recipes.
• Enters orders accurately into POS device; accepts cash and charge payments.
• Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
• Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by using approved recipes and following prescribed production standards.
• Keeps display equipment clean and free of debris during meal service.
• Cleans equipment and workstation thoroughly before leaving the area for other assignments.
• Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
• Serves customers quickly and efficiently, and prevents delays in serving lines.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Touchpoint maintains a drug-free workplace.