Assistant Restaurant Manager
Carmellas Cafe
Job Description
Job Description
The Assistant Restaurant Manager plays a crucial role in overseeing both the front and back of house operations, ensuring smooth and efficient daily functioning of the restaurant. This position requires managing a large team of over 30 staff members, maintaining excellent customer service standards, and regular communication with vendors and suppliers. The Assistant Manager focuses on optimizing performance during busy periods such as lunch and dinner hours, weekends, and holidays while ensuring compliance with health and safety standards.
Responsibilities
- Supervise a large team of 30+ staff members
- Manage front and back of house daily operations
- Deliver excellent customer service and handle customer concerns
- Schedule staff shifts effectively to cover peak hours including lunch, dinner, weekends, and holidays
- Handle cash and process orders accurately
- Ensure compliance with health and safety regulations
- Maintain regular communication with vendors and suppliers
Required Qualifications
- 2+ years experience in restaurant management
- High school diploma or equivalent
- Strong team leadership skills
- Proven customer service abilities
- Knowledge of health and safety standards
- Excellent communication skills
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