Product Performance Manager - Manufacturing Quality Leader

Job Description

Job Description

Product Performance Manager – Manufacturing Quality Leader

Mansfield, LA (Hybrid Flexibility) | Full-Time | Relocation Potential

A leading manufacturing organization in the paper and packaging industry is seeking a Product Performance Manager to drive quality strategy, process improvement, and customer satisfaction at a high-performing mill operation.

This is a high-visibility leadership role where you will own the Quality Management System (QMS), lead cross-functional performance initiatives, and directly impact product quality, cost, and customer experience .

• Serve as the site's QMS Champion , ensuring alignment with corporate standards and continuous improvement
• Lead development and execution of quality metrics, KPIs, and performance initiatives
• Drive root cause analysis and structured problem solving (Six Sigma, etc.) to reduce cost of quality
• Partner with operations to resolve process and product quality issues
• Lead all customer-facing quality interactions , including issue resolution and site visits
• Oversee audits, SOPs, and quality documentation to ensure compliance and consistency
• Manage and develop a high-performing quality team (engineers, technicians, frontline leaders)
• Act as the central liaison across operations, customers, and corporate partners

• Bachelor's degree in Engineering (or equivalent experience)
• 5+ years of manufacturing leadership experience , with quality ownership
• Strong experience with:
  • Quality Management Systems (QMS)
  • Six Sigma / structured problem solving
  • Root cause analysis and KPI-driven improvement
• Knowledge of paper manufacturing and product convertibility strongly preferred
• Proven ability to lead cross-functional teams in a fast-paced production environment
• Strong communication skills with both internal teams and external customers

• Full ownership of site-level quality strategy and performance
• Direct impact on customer satisfaction and operational excellence
• High visibility with plant leadership and corporate stakeholders
• Opportunity to shape quality culture and long-term performance
• Flexible work environment with relocation support available

This opportunity is represented by Northwest Talent Solutions , known for delivering high-quality, aligned opportunities to top talent :

• Precision over volume: You're being considered for a highly targeted role
• Fast interview process: Roles move quickly and decisively
• Direct access to decision-makers
• Transparent communication and advocacy throughout the process

• Competitive base salary ($120K–$144K range)
• Performance incentives + full benefits
• Relocation support (for the right candidate)

If you're a manufacturing leader ready to own quality, drive performance, and lead at scale , apply today.

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