Assistant General Manager

Your Role at Raising Canes:

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Canes standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion such as walking standing lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures working with and around food products common allergens industrial equipment commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities

Purpose of the position:

• Hires and terminates all hourly non-management crewmembers
• Owns the onboarding status change and payroll process for all hourly crewmembers
• Creates crewmember work and training schedules
• Manages the performance of all hourly crewmembers (e.g. development coaching redirective communication and documentation and other performance management tasks)
• Acts as manager on duty and opens and closes the restaurant
• Manages cash handling and ensures accountability

General to the role:

• Enforces Raising Canes policies and standards
• Executes shift management meeting Raising Canes operations and safety standards
• Uses required tools forms and logs to support shift execution document results and take corrective action when needed
• Deploys crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts promotions timeclock overrides etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Qualifications :

Requirements for Success:

• Detail-oriented organized and able to manage multiple priorities that may be constantly changing
• Self-driven flexible and highly energetic with strong analytical written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize and analyze problems set goals create plans and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days evenings and weekends and travel as needed for work-related functions and training
• 3 years of restaurant or retail management experience
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required some college preferred
• Possess a valid drivers license

Additional Information :

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Remote Work :

No

Employment Type :

Full-time