Reverse Mortgage Loan Processor

Job Description

Job Description

Description:

Are you a detail-driven Reverse Mortgage Loan Processor who can keep loans moving smoothly from application to closing looking to work with a fabulous team?

We are seeking an experienced and detail-oriented Reverse Mortgage Loan Processor to join our growing mortgage operations team. The ideal candidate will manage reverse mortgage loan files from application through closing while ensuring compliance, accuracy, and exceptional customer service throughout the process. This role requires strong communication skills, knowledge of reverse mortgage guidelines, and the ability to manage multiple files in a fast-paced environment.

Key Responsibilities

• Process reverse mortgage loan applications from submission through closing
• Review loan applications and supporting documentation for completeness and accuracy
• Collect and verify borrower income, asset, credit, and property documentation
• Submit complete loan packages to underwriting and clear underwriting conditions
• Communicate regularly with borrowers, loan officers, underwriters, etc.
• Order and review third-party documentation including appraisals, title reports, flood certifications, etc.
• Maintain accurate loan data within the Loan Origination System (LOS)
• Ensure all files meet FHA, HUD, investor, and company compliance requirements
• Monitor pipeline deadlines and provide timely status updates to all parties involved
• Resolve file issues proactively to avoid delays in closing
• Maintain confidentiality of borrower and company information

Qualifications

• Minimum 5+ years of Reverse mortgage loan processing experience required
• Experience working with senior borrowers and reverse mortgage programs
• Experience with LOS; ReverseVision or similar platforms
• Excellent organizational and time management skills
• Ability to manage multiple loan files simultaneously
• Strong verbal and written communication skills
• High attention to detail and problem-solving abilities
• Familiarity with FHA Connection and compliance requirements
• Ability to work independently and collaboratively within a team environment
• Strong customer service mindset with a professional demeanor