Patient Information Specialist

Patient Information Specialist

Patient information Specialist Sheltering Arms and VCU Health have come together to create Sheltering Arms Institute, a non-profit, state-of-the-science destination inpatient rehabilitation hospital and network of outpatient centers. The Institute blends advanced technology, research, and evidence-based clinical care to create an innovative, transdisciplinary model of rehabilitative care. Ranked among the nation's best rehabilitation hospitals and the top physical rehab provider in Virginia by U.S. News & World Report, our organizational values and approach to care facilitate superior patient outcomes and the realization of Sheltering Arms Institute's vision to reinvent rehabilitation. To reach that goal, we need talented team members who will contribute to our culture and patient-centric model of care. Join us on our journey to reinvent rehabilitation for life beyond limits. We are currently seeking a Patient Information Specialist to join our team.

The Patient Information Specialist is responsible to support the coordination of payment for services provided to all patients from registration to discharge. The Patient Information Specialist is accountable for providing information to, and maintaining relationships with, third party payers to obtain necessary benefit information, which will enhance the optimal outcome to the patient in the most efficient manner. Serves as a central area for patient registration information to pass, the Patient Information Specialist will assist staff as a whole. This includes communication to necessary parties (including patients) insurance changes in names, benefits, and procedures to maximize reimbursement. Successful candidates will possess:

• High School Diploma or equivalent; Associate Degree in related area strongly preferred
• 1-2 years related experience and/or training specifically related to insurance benefits and verification processes
• Knowledge of insurance and billing requirements, including CPT and ICD-9 coding for HCFA 1500 and UB-92 forms, medical terminology, pre-existing, coordination of benefits and Medicare
• Strong computer skills

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.