Schedule Maintenance Clerk

Clerical Specialist

Essential duties include performing varied clerical work involving a high degree of independent judgment and accuracy. Analyze master schedules to determine accuracy and appropriateness. Create, modify and maintain profiles. Make changes to department and provider schedule profile templates. Construct profiles to include patient arrival times, provider station locations, varied booking authorities, and appointment type conversions. Create and modify provider's list, facility activity list, department and provider identification numbers. Prepare provider's medical appointment schedules. Access impact to provider voluntary time off requests based on facility appointment needs. Schedule changes and cancellation modify/adjust providers' schedules. Providers department chief of cancellation requests. Contacts and coordinates with local clerical, support, tele-service team, list of canceled patients; rebooks provider driven appointments pursuant to guidelines. Use PC based tools to adjust provide schedules and supply. Identify ways to improve systems/processes. Assist with implementation of new automated systems. Collect pertinent input data from appropriate sources code and enter data into automated scheduling system. Create and maintain daily patient appointment schedules of TPMG physicians and non-physician providers adjusting time segments in KP system indicating clinic time and non-clinic time. Cancel, reschedule and notify patients of appointment changes (if dept. policy). Create, & maintain master schedules, physician & non-physician work sheets in Microsoft Word and/or Microsoft Excel. Secure, compile and report statistical data. Documenting and recording data accurately and legibly. Participate in intradepartmental meetings and act as liaison with appropriate personnel. Release schedules on a timely basis for use by department personnel. Covers all departments assigned and other additional duties as assigned by the Manager.