Program Assistant I

Program Assistant I

The South Dakota Local Transportation Assistance Program (SDLTAP) is looking for a detail-oriented and customer service minded Program Assistant I to help meet service priorities and act in an official capacity on behalf of the program. The SDLTAP keeps local government officials from around the state informed about new publications, techniques and training opportunities that may benefit their communities by translating the latest highway and bridge technology into understandable terms. This program is the link between current and emerging transportation technology and local government across the State of South Dakota. This position is located in Brookings, SD. Must be authorized to work in the U.S. Sponsorship is not available for this position.

Job Responsibilities:

• In addition to general office support and management, this position coordinates training and disseminates technical information, develops and maintains content for online training, assists with managing program budget, maintains service record, coordinates and organizes events, and responds to inquiries that come into the program.
• This position will also independently implement work processes and help develop procedures for assigned work guided by program professionals.
• This role is the primary SDSU contact for joint conferences put on by collaborating LTAP programs which includes registering attendees and collection of payment, coordinating the conference agenda with other programs, managing venue contracts, and providing real-time support. This position will do all programming for conference registration.

Benefits:

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines.

Knowledge, Skills & Abilities:

• Knowledge of: Computer applications including Microsoft Word, Excel, Outlook, Zoom, Teams, and PowerPoint.
• Event planning and conference programming
• Customer service practices
• Skill & Ability to: Exercise independent judgment in evaluating situations, making decisions, and prioritizing work
• Strong attention to detail
• Ability to interpret, follow and develop procedures to implement work processes
• Use effective written and verbal communication skills
• Ability to work collaboratively and effectively in a team environment, build effective working relationships with peers, supervisors, and others through strong interpersonal communication
• Apply basic accounting skills and budgeting practices
• Maintain confidentiality